I applied through a recruiter. The process took 6 days. I interviewed at UnitedHealth Group (Duluth, MN) in Sept 2015
Interview
The interviewing process took about 45 minutes.. The Hiring Manager was friendly and to the point. She was specific about the responsibilities and expectations for the position. Then asked 3 behavioral questions on Customer Service experiences. The interview was not stressful, more like talking to a friend.
Interview questions [1]
Question 1
Give me an example of a time you went over and above expectations in customer service in your last position?