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    UnitedHealth Group Reviews

    Updated 17 Aug 2019

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    Found 10133 reviews

    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    63%
    Recommend to a Friend
    78%
    Approve of CEO
    Dave Wichmann
    726 Ratings
    Pros
    Cons
    More Pros and Cons

    1. "Good company to learn"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at UnitedHealth Group full-time

      Pros

      Work from home using the provided laptop

      Cons

      Sometimes lots of work, but i think it is normal in any company

      UnitedHealth Group2019-01-27

    2. "not so good culture fo devs"

      StarStarStarStarStar
      Former Employee - Software Developer 

      I worked at UnitedHealth Group full-time

      Pros

      few people are good. only few

      Cons

      not so good culture for dev

      Advice to Management

      find people with good attitude

      UnitedHealth Group2019-04-02
      3. Join the UnitedHealth Group team
      See Our Latest Jobs

    3. "Good benefits, no chance for progression"

      StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at UnitedHealth Group

      Pros

      - work was very easy - it had some good benefits

      Cons

      - there was no room for progression - the pay was low for similar jobs

      Advice to Management

      Please ensure all employees get a fair chance.

      UnitedHealth Group2017-06-02
    4. Helpful (2)

      "Too big to err fail? Optum in Australia"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service in Melbourne
      Doesn't Recommend
      Negative Outlook

      I have been working at UnitedHealth Group full-time for more than 3 years

      Pros

      Teamwork and solidarity among individual teams is good. Flexibility to make decisions a local level if you show aptitude or high skill level. Opportunities to have a global reach with colleagues in many parts of the world. Committed clinical care for clients.

      Cons

      Company is too big and decisions are made by people half a world away. Offshoring of processes doesn't deliver any efficiency gains. Tech support is awful and frequently useless for a "Health and Technology" company. Communication of a plan or driving force non-existent. Everything is done reactively to a process or technology that doesn't work. Forward planning bogged down in politics or poorly organized processes.

      Advice to Management

      Sever Optum in Australia from UHG. Spend the money or make decisions to get technology that actually works.

      UnitedHealth Group2017-02-27

    5. "Very rewarding but there were opportunities for the company to improve."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Consultant in Brisbane
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at UnitedHealth Group full-time for more than a year

      Pros

      There was a lot of autonomy and a wide variety of clients to work with. The variety of workers meant that there were good opportunities to develop your skills through collaboration.

      Cons

      The direction set by the business was not that clear for employees it clients. There was a strong drive for profits (which are obviously important) but the business is a health provider so there needs to be a strong emphasis on a social bottom line.

      Advice to Management

      Connect with your staff better to drive change.

      UnitedHealth Group2017-03-02

    6. "Optum"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Project Manager in Melbourne
      Recommends
      Approves of CEO

      I have been working at UnitedHealth Group for more than 10 years

      Pros

      Space for creativity and innovation

      Cons

      Not organised, Internal departments not in Sync

      Advice to Management

      NA

      UnitedHealth Group2015-09-27

    7. "Director late phase"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at UnitedHealth Group full-time

      Pros

      Workplace flexibility benefits team environment training governance

      Cons

      Disorganised financial systems, reactive, focused on acquisitions

      Advice to Management

      Fix the finance systems and you will have less frustrated staff

      UnitedHealth Group2015-05-04
    8. Helpful (3)

      "Dysfunctional upper management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Research Analyst 
      Doesn't Recommend
      Disapproves of CEO

      I worked at UnitedHealth Group full-time

      Pros

      Most of the work is interesting

      Cons

      Although they pretend to be transparent and inclusive, upper management seems to be an exclusive club with little regard for staff satisfaction or retention. In their pursuit of short term profits, they make incompetent strategic decisions and have lost a lot of extremely talented staff to competitors.

      Advice to Management

      See above. Listen to your staff.

      UnitedHealth Group2013-05-07
    9. Helpful (669)

      "Very heads-down"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - IT Project Manager in Eden Prairie, MN
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at UnitedHealth Group for less than a year

      Pros

      I will preface this review with a statement you need to heed when reading this review as well as any reviews for this company -- "It depends on your area." This is a GIGANTIC company and YMMV depending on your group. Keep that in mind when reading. Anyway, I've been here only 6 months, but I think I have enough of a feel for Optum to write a review. The positives: Great work/life balance: I never have to stay...

      Show More

      Cons

      -Building seems empty because so many people WFH. It's almost kind of...sad. Such a nice building but no one is there. -Internet explorer is the browser of choice. Yuck. You have to have special permissions to download Google Chrome or Firefox on your computer. -If you like socializing with your coworkers, this is NOT a place for you! I can't stress that enough!! You will NOT meet your new BFF here. Everyone is...

      Show More

      Advice to Management

      Get some org charts!

      UnitedHealth Group2015-08-13

      UnitedHealth Group Response

      September 12, 2016 – Enterprise Talent Community Manager

      Thank you for your thorough review! Yes, UnitedHealth Group is a hard-working company, but we also strive for work-life flexibility by having telecommute positions and work from home options. I'm happy to hear you enjoy working at the company. Judy Cater, Talent Community Manager, ...

      Show More
    10. Helpful (46)

      "Good company, great culture, needs process improvment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Product Manager in Minnetonka, MN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at UnitedHealth Group full-time for more than 3 years

      Pros

      Work life balance Great senior team Fun team/volunteer and company activities Generous PTO Company cares about its employees

      Cons

      A lot of processes are old and have not changed. There are many instances where the old processes can not keep up with the company's growth. Like any other large companies, there are many moving parts that can be hard to keep track of. Can be very difficult to move within the company internally.

      UnitedHealth Group2019-04-25

      UnitedHealth Group Response

      April 26, 2019 – Enterprise Talent Community Manager

      Thank you for your thorough and candid feedback. I definitely challenge YOU to challenge the process by taking the next steps to implement change: telling your manager or leader your desire to take on these challenges and demonstrate skills you have or develop skills you'd like to ...

      Show More
    Found 10133 reviews