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UnitedHealth Group

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UnitedHealth Group

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UnitedHealth Group Reviews

3.7

71% would recommend to a friend

(13913 total reviews)

Andrew Witty

74% approve of CEO

Ratings by category

4.0

Diversity and Inclusion

3.8

Culture and Values

3.7

Work/Life Balance

3.6

Career Opportunities

3.5

Compensation and Benefits

3.4

Senior Management

Ratings distribution

5 stars

25%

4 stars

30%

3 stars

24%

2 stars

11%

1 star

10%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Flexible work from home access and hires from within(in 942 reviews)
  • "good benefits and not much else(in 863 reviews)
  • "The pay was good and co(in 759 reviews)
  • "Work life balance is good and you do receive alot of leeway(in 744 reviews)
  • "There's are a few great people but there just stuck and don't wanna move.(in 540 reviews)
Cons
  • "Management is poor and ineffective.(in 707 reviews)
  • "At least the good managers I've worked for believed that and it seemed to work for them... until they were run out.(in 314 reviews)
  • "Little and poor training.(in 267 reviews)
  • "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance.(in 215 reviews)
  • "Upper management is poor with a lot of VPs burning budgets and acting as dead weight.(in 212 reviews)
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Found 13,913 of over 16K reviews

Updated 4 Dec 2023

    1. 5.0
      25 Nov 2020
      Receptionits
      Former Employee
      Perth, Western Australia
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent environment, team environment. Look after their staff.

      Cons

      Nil. Place is amazing to work out.

      1. 3.0
        16 Sept 2023
        Manager
        Current Employee, more than 1 year
        Melbourne
        Recommend
        CEO Approval
        Business Outlook

        Pros

        It’s the tough job and it’s hardworking job

        Cons

        It’s hard these to see the career you want to go

      2. Join the UnitedHealth Group team
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        1. 3.0
          14 Feb 2022
          Case Manger
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great place if you are looking for a side job as a casual role People and good and my boss was great. Not a real career progression though.

          Cons

          Reptitive work Lower end staff simply cog in the system no real oppurnities to move around

          1. 3.0
            14 Sept 2021
            Anonymous Employee
            Former Employee, more than 3 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Good salary benefit and nice employees

            Cons

            Laid back management and not good work life balance

            1. 3.0
              27 Feb 2017
              Customer Service
              Current Employee, more than 3 years
              Melbourne
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Teamwork and solidarity among individual teams is good. Flexibility to make decisions a local level if you show aptitude or high skill level. Opportunities to have a global reach with colleagues in many parts of the world. Committed clinical care for clients.

              Cons

              Company is too big and decisions are made by people half a world away. Offshoring of processes doesn't deliver any efficiency gains. Tech support is awful and frequently useless for a "Health and Technology" company. Communication of a plan or driving force non-existent. Everything is done reactively to a process or technology that doesn't work. Forward planning bogged down in politics or poorly organized processes.

              2
              1. 3.0
                2 Mar 2017
                Consultant
                Former Employee, more than 1 year
                Brisbane
                Recommend
                CEO Approval
                Business Outlook

                Pros

                There was a lot of autonomy and a wide variety of clients to work with. The variety of workers meant that there were good opportunities to develop your skills through collaboration.

                Cons

                The direction set by the business was not that clear for employees it clients. There was a strong drive for profits (which are obviously important) but the business is a health provider so there needs to be a strong emphasis on a social bottom line.

                1. 3.0
                  2 June 2017
                  Anonymous Employee
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  - work was very easy - it had some good benefits

                  Cons

                  - there was no room for progression - the pay was low for similar jobs

                  1. 1.0
                    6 May 2013
                    Senior Research Analyst
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Most of the work is interesting

                    Cons

                    Although they pretend to be transparent and inclusive, upper management seems to be an exclusive club with little regard for staff satisfaction or retention. In their pursuit of short term profits, they make incompetent strategic decisions and have lost a lot of extremely talented staff to competitors.

                    4
                    1. 4.0
                      4 May 2015
                      Anonymous Employee
                      Former Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Workplace flexibility benefits team environment training governance

                      Cons

                      Disorganised financial systems, reactive, focused on acquisitions

                      1. 5.0
                        26 Jan 2019
                        Anonymous Employee
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Work from home using the provided laptop

                        Cons

                        Sometimes lots of work, but i think it is normal in any company

                      Viewing 1 - 10 of 13,913 Reviews
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                      UnitedHealth Group Reviews FAQs

                      UnitedHealth Group has an overall rating of 3.7 out of 5, based on over 16,385 reviews left anonymously by employees. 71% of employees would recommend working at UnitedHealth Group to a friend and 66% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, UnitedHealth Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at UnitedHealth Group. This rating has improved by 4% over the last 12 months.

                      71% of UnitedHealth Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UnitedHealth Group 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

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                      Administration

                      Hi do anyone work for the Mayo Clinic if so is it difficult to obtain a position here? And can you provide any interview tips?

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                      The Walt Disney Company

                      Anyone interviewed with Airbnb ? What’s the interview process and length of time like? Also, how soon did you hear back after your initial application?

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                      Human Resources Generalist

                      Hello everyone! I interviewed for a position back in the beginning of October. There were a few flags in the interview but I still followed up a week later and was told the company was taking there time with the interview process. Fast forward to this week, I get an invite for an in person interview that they set for a random date for a 2 hour time block. After two months of ghosting, should I attend the interview?

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                      Glassdoor has 16,385 UnitedHealth Group reviews submitted anonymously by UnitedHealth Group employees. Read employee reviews and ratings on Glassdoor to decide if UnitedHealth Group is right for you.