UnitedHealth Group Reviews

Updated 23 Jan 2021

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3.5
64%
Recommend to a Friend
78%
Approve of CEO
UnitedHealth Group CEO Dave Wichmann (no image)
Dave Wichmann
1,272 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "receptionist"

    5.0
    Former Employee - Receptionits in Perth, Western Australia

    I worked at UnitedHealth Group full-time

    Pros

    Excellent environment, team environment. Look after their staff.

    Cons

    Nil. Place is amazing to work out.

  2. "Sales"

    1.0
    Former Employee - Senior Director, Sales in Sydney

    I worked at UnitedHealth Group full-time

    Pros

    good salary and comp plan

    Cons

    very rigid structure and not ideal culture


  3. Helpful (1)

    "Overall ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Brisbane
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    Good environment healthy culture and pay ok

    Cons

    Nothing really, management decision making slow

    UnitedHealth Group Response

    April 28, 2020Enterprise Talent Community Manager

    Thank you for taking the time to share your experience. since you are a current employee I recommend having an open discussion with your manager on what is and isn't working. There are also employee resources internally that are available to you online and over the phone that I also recommend that you take advantage of. - Tori

  4. Optum | Division of UnitedHealth Group

    "not so good culture fo devs"

    1.0
    Former Employee - Software Developer 

    I worked at UnitedHealth Group full-time

    Pros

    few people are good. only few

    Cons

    not so good culture for dev

    Continue reading
  5. "Good company to learn"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time

    Pros

    Work from home using the provided laptop

    Cons

    Sometimes lots of work, but i think it is normal in any company

  6. "Good benefits, no chance for progression"

    3.0
     

    I have been working at UnitedHealth Group

    Pros

    - work was very easy - it had some good benefits

    Cons

    - there was no room for progression - the pay was low for similar jobs

    Continue reading
  7. Helpful (2)

    "Too big to err fail? Optum in Australia"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Melbourne
    Doesn't Recommend
    Negative Outlook

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    Teamwork and solidarity among individual teams is good. Flexibility to make decisions a local level if you show aptitude or high skill level. Opportunities to have a global reach with colleagues in many parts of the world. Committed clinical care for clients.

    Cons

    Company is too big and decisions are made by people half a world away. Offshoring of processes doesn't deliver any efficiency gains. Tech support is awful and frequently useless for a "Health and Technology" company. Communication of a plan or driving force non-existent. Everything is done reactively to a process or technology that doesn't work. Forward planning bogged down in politics or poorly organized processes.

    Continue reading
  8. "Very rewarding but there were opportunities for the company to improve."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time for more than a year

    Pros

    There was a lot of autonomy and a wide variety of clients to work with. The variety of workers meant that there were good opportunities to develop your skills through collaboration.

    Cons

    The direction set by the business was not that clear for employees it clients. There was a strong drive for profits (which are obviously important) but the business is a health provider so there needs to be a strong emphasis on a social bottom line.

    Continue reading
  9. "Optum"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Project Manager in Melbourne
    Recommends
    Approves of CEO

    I have been working at UnitedHealth Group for more than 10 years

    Pros

    Space for creativity and innovation

    Cons

    Not organised, Internal departments not in Sync

    Continue reading
  10. "Director late phase"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at UnitedHealth Group full-time

    Pros

    Workplace flexibility benefits team environment training governance

    Cons

    Disorganised financial systems, reactive, focused on acquisitions

    Continue reading
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