UnitedHealth Group Reviews
71% would recommend to a friend
(13913 total reviews)
74% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Flexible work from home access and hires from within" (in 942 reviews)
- "good benefits and not much else" (in 863 reviews)
- "The pay was good and co" (in 759 reviews)
- "Work life balance is good and you do receive alot of leeway" (in 744 reviews)
- "There's are a few great people but there just stuck and don't wanna move." (in 540 reviews)
- "Management is poor and ineffective." (in 707 reviews)
- "At least the good managers I've worked for believed that and it seemed to work for them... until they were run out." (in 314 reviews)
- "Little and poor training." (in 267 reviews)
- "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance." (in 215 reviews)
- "Upper management is poor with a lot of VPs burning budgets and acting as dead weight." (in 212 reviews)
Found 13,913 of over 16K reviews
Updated 4 Dec 2023
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- 3.014 Feb 2022Case MangerCurrent Employee
Great place if you are looking for a side job as a casual role People and good and my boss was great. Not a real career progression though.
Reptitive work Lower end staff simply cog in the system no real oppurnities to move around
- 3.027 Feb 2017Customer ServiceCurrent Employee, more than 3 yearsMelbourne
Teamwork and solidarity among individual teams is good. Flexibility to make decisions a local level if you show aptitude or high skill level. Opportunities to have a global reach with colleagues in many parts of the world. Committed clinical care for clients.
Company is too big and decisions are made by people half a world away. Offshoring of processes doesn't deliver any efficiency gains. Tech support is awful and frequently useless for a "Health and Technology" company. Communication of a plan or driving force non-existent. Everything is done reactively to a process or technology that doesn't work. Forward planning bogged down in politics or poorly organized processes.2
- 3.02 Mar 2017ConsultantFormer Employee, more than 1 yearBrisbane
There was a lot of autonomy and a wide variety of clients to work with. The variety of workers meant that there were good opportunities to develop your skills through collaboration.
The direction set by the business was not that clear for employees it clients. There was a strong drive for profits (which are obviously important) but the business is a health provider so there needs to be a strong emphasis on a social bottom line.
- 3.02 June 2017Anonymous EmployeeCurrent Employee
- work was very easy - it had some good benefits
- there was no room for progression - the pay was low for similar jobs
- 1.06 May 2013Senior Research AnalystFormer Employee
Most of the work is interesting
Although they pretend to be transparent and inclusive, upper management seems to be an exclusive club with little regard for staff satisfaction or retention. In their pursuit of short term profits, they make incompetent strategic decisions and have lost a lot of extremely talented staff to competitors.4
- 4.04 May 2015Anonymous EmployeeFormer Employee
Workplace flexibility benefits team environment training governance
Disorganised financial systems, reactive, focused on acquisitions
UnitedHealth Group Reviews FAQs
UnitedHealth Group has an overall rating of 3.7 out of 5, based on over 16,385 reviews left anonymously by employees. 71% of employees would recommend working at UnitedHealth Group to a friend and 66% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
71% of UnitedHealth Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UnitedHealth Group 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.