UnitedHealth Group Reviews
71% would recommend to a friend
(13913 total reviews)
Andrew Witty
74% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "At least the good managers I've worked for believed that and it seemed to work for them... until they were run out." (in 314 reviews)
- "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance." (in 215 reviews)
- "Upper management is poor with a lot of VPs burning budgets and acting as dead weight." (in 212 reviews)
Found 13,913 of over 16K reviews
Updated 4 Dec 2023
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.025 Nov 2020ReceptionitsFormer EmployeePerth, Western Australia
Pros
Excellent environment, team environment. Look after their staff.
Cons
Nil. Place is amazing to work out.
- 3.016 Sept 2023ManagerCurrent Employee, more than 1 yearMelbourne
Pros
It’s the tough job and it’s hardworking job
Cons
It’s hard these to see the career you want to go
- 3.014 Feb 2022Case MangerCurrent Employee
Pros
Great place if you are looking for a side job as a casual role People and good and my boss was great. Not a real career progression though.
Cons
Reptitive work Lower end staff simply cog in the system no real oppurnities to move around
- 3.014 Sept 2021Anonymous EmployeeFormer Employee, more than 3 years
Pros
Good salary benefit and nice employees
Cons
Laid back management and not good work life balance
- 3.027 Feb 2017Customer ServiceCurrent Employee, more than 3 yearsMelbourne
Pros
Teamwork and solidarity among individual teams is good. Flexibility to make decisions a local level if you show aptitude or high skill level. Opportunities to have a global reach with colleagues in many parts of the world. Committed clinical care for clients.
Cons
Company is too big and decisions are made by people half a world away. Offshoring of processes doesn't deliver any efficiency gains. Tech support is awful and frequently useless for a "Health and Technology" company. Communication of a plan or driving force non-existent. Everything is done reactively to a process or technology that doesn't work. Forward planning bogged down in politics or poorly organized processes.
2 - 3.02 Mar 2017ConsultantFormer Employee, more than 1 yearBrisbane
Pros
There was a lot of autonomy and a wide variety of clients to work with. The variety of workers meant that there were good opportunities to develop your skills through collaboration.
Cons
The direction set by the business was not that clear for employees it clients. There was a strong drive for profits (which are obviously important) but the business is a health provider so there needs to be a strong emphasis on a social bottom line.
- 3.02 June 2017Anonymous EmployeeCurrent Employee
Pros
- work was very easy - it had some good benefits
Cons
- there was no room for progression - the pay was low for similar jobs
- 1.06 May 2013Senior Research AnalystFormer Employee
Pros
Most of the work is interesting
Cons
Although they pretend to be transparent and inclusive, upper management seems to be an exclusive club with little regard for staff satisfaction or retention. In their pursuit of short term profits, they make incompetent strategic decisions and have lost a lot of extremely talented staff to competitors.
4 - 4.04 May 2015Anonymous EmployeeFormer Employee
Pros
Workplace flexibility benefits team environment training governance
Cons
Disorganised financial systems, reactive, focused on acquisitions
- 5.026 Jan 2019Anonymous EmployeeFormer Employee
Pros
Work from home using the provided laptop
Cons
Sometimes lots of work, but i think it is normal in any company
UnitedHealth Group Reviews FAQs
UnitedHealth Group has an overall rating of 3.7 out of 5, based on over 16,385 reviews left anonymously by employees. 71% of employees would recommend working at UnitedHealth Group to a friend and 66% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
71% of UnitedHealth Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UnitedHealth Group 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.
