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      UnitedHealth Group

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      Senior Appeals Representative Interview

      13 July 2025
      Anonymous interview candidate
      No offer
      Negative experience

      Other Senior Appeals Representative interview reviews for UnitedHealth Group

      Senior Appeals Representative Interview

      25 July 2022
      Anonymous interview candidate
      Detroit, MI
      No offer
      Average interview

      Application

      I applied online. I interviewed at UnitedHealth Group in June 2025

      Interview

      I am deeply disappointed in the internal hiring process, which I have now experienced twice in a similarly discouraging manner. In January 2024, I applied for an internal position and completed three interviews. The hiring manager even reached out to my current supervisor, who provided positive feedback. After several months, I was informed in March 2024 that I was not selected and that the team had chosen someone already working in the department. A similar situation occurred again in April 2025. I applied for another internal opportunity, went through three interviews, and again had my supervisor contacted for feedback, which was once again highly favorable. By July 2025, I was notified that another candidate had been selected. Both experiences spanned approximately three months, each requiring a significant investment of time and effort. As a committed employee who actively seeks to grow professionally and continuously build my skill set, I find this pattern disheartening. The lack of transparency and efficiency in the internal hiring process makes it feel neither fair nor supportive of internal career development. I hope the organization will take these concerns seriously and work toward creating a more respectful and streamlined experience for internal candidates.

      Interview questions [1]

      Question 1

      How do you manage your time when you have many competing priorities?
      Answer question
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at UnitedHealth Group (Detroit, MI)

      Interview

      Video Interview wherein I had 3 minutes to answer 9 multifaceted questions given 4 changes to rerecord if not happy with earlier answers there were 10 questions in all some answerable with 1 word AGREE of told whether a hourly of $20-$21 was acceptable

      Interview questions [2]

      Question 1

      What do you consider your base, core or main functional or technical skill set or specialty?
      Answer question

      Question 2

      Describe a time when you were able to increase service to a customer and address the needs of your team or organization at the same time.
      Answer question
      1

      Senior Appeals Representative Interview

      14 Oct 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at UnitedHealth Group

      Interview

      Initially, you upload all documentation ie CV, Cover Letter, Transcripts and awards etc. After said, you will receive an email to complete an online assessment which consists of 3 assessments. This includes, grammar test, customer service scenarios and comprehension. If successful, you will then receive an unorganised call from the HR department asking you about previous experience and seeing if what you have on your CV is correct. Finally, you will have an organised 50 minute interview with the managers on site.

      Interview questions [1]

      Question 1

      Tell me about a time where you had to go out of your team to help another team out?
      1 Answer
      1