I applied online. The process took 2 weeks. I interviewed at Unum (Florence, SC) in Aug 2019
Interview
The interview process all the way thru to my background being completed was effortless. The recruiter Calle was amazing and Caleb updated me about the clear to start date. Calle made me feel like I was wanted and that's not something you feel from all companies during the hiring process.
Interview questions [1]
Question 1
Why do you think you are a good fit for the company?
It was a relatively quick process. About a one week turn around from application to interview. All were video/phone interviews for a remote position. Very basic customer service and experience based questions.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult/upset customer. All were experience questions.
I applied through a staffing agency. The process took 2 weeks. I interviewed at Unum (Chattanooga, TN)
Interview
Asked the usual interview questions "How do you handle difficult calls?" and "How do you manage your time?" It felt like a conversation in the session and I did not feel nervous.
Yes they interview and it is a tedious process. Will phone you and then call for in person interview. Will offer job over the phone. Asked around twenty different questions in both interviews.