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      Unum

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      Disability Benefits Specialist Interview

      28 June 2025
      Anonymous employee
      Chattanooga, TN
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Unum (Chattanooga, TN) in Mar 2022

      Interview

      It was a little difficult but good questions were asked by the 2 managers who were asking questions. Went through 2 interviews before getting the offer from the recruiter who reached out.

      Interview questions [1]

      Question 1

      Tell me a time you had to do something difficult but you had to for a customer
      Answer question

      Other Disability Benefits Specialist interview reviews for Unum

      Disability Benefits Specialist Interview

      10 Sept 2020
      Anonymous employee
      Portland, ME
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Unum (Portland, ME) in Feb 2020

      Interview

      Very candid comfortable interview process. They asked insightful questions and made the process feel more like a conversation. They made it easy for me to highlight my accomplishments. They took me though the building which is very impressive and the interview took place in a glass office space.

      Interview questions [1]

      Question 1

      They had me type up information from a mock claim when they called from the other room.
      1 Answer

      Disability Benefits Specialist Interview

      22 Feb 2019
      Anonymous employee
      Chattanooga, TN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Unum (Chattanooga, TN) in Feb 2019

      Interview

      Applied online and 2 days later received an email requesting a phone interview for the following week. Phone interview went okay and I didn't think I would get a follow-up, but the staffing consultant sent me an assessment to complete online right after the phone interview. Completed that the next day, and 20 minutes later received an email requesting an in-person interview for the next week. In-person interview started off with 2 managers in the department who described the role thoroughly. Then went into a 2-person interview with members of the department and then switched an interviewed with another 2-person panel. It was extremely relaxed and felt like a discussion, as opposed to an interview. I felt very comfortable and welcomed. I am currently waiting to hear back from them.

      Interview questions [3]

      Question 1

      What is a deal-breaker for you in terms of places of employment?
      Answer question

      Question 2

      How did you handle a situation with a difficult customer?
      Answer question

      Question 3

      Have you ever had to deliver bad news to someone--how did it go, what did you do?
      Answer question
      2

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