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      Vanguard

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      Client Service Representative Interview

      1 June 2026
      Anonymous interview candidate
      Malvern, PA
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Vanguard (Malvern, PA)

      Interview

      Seamless process with very kind people. They made it easy to talk about my experience prior and answered all of my questions honestly. They went by fairly quickly but it felt more like a conversation than an interview.

      Interview questions [1]

      Question 1

      How, in the past, have you handled building rapport with a client or customer?
      Answer question

      Other Client Service Representative interview reviews for Vanguard

      Client Services Representative Interview

      9 Apr 2026
      Anonymous interview candidate
      Malvern, PA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Vanguard (Malvern, PA)

      Interview

      Got a phone interview that lasted 20 minutes asking about your background and why you are interested in the company. Then they schedule for another with the hiring manager virtually.

      Client Service Representative Interview

      6 Apr 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 6 weeks. I interviewed at Vanguard in Apr 2026

      Interview

      There are 2 rounds for interviews, one was over the phone and the other is on Microsoft Teams. The first interview was a lot of asking why I wanted to work for Vanguard, my experience, etc. I have not done the second interview yet.

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