Vanguard Reviews | Glassdoor.com.au

Vanguard Reviews

Updated 24 July 2017
1,690 reviews

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3.2
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Vanguard Chairman and CEO William McNabb
William McNabb
971 Ratings

1,690 Employee Reviews

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Pros
Cons
  • Also there is a high turnover rate because it is more of a call center position once you get through training (in 129 reviews)

  • Pay is lower then the average but it is a trade off for the work life/balance (in 47 reviews)

More Pros and Cons

  1. Helpful (3)

    "Retirement services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Scottsdale
    Former Employee - Associate in Scottsdale
    No opinion of CEO

    I worked at Vanguard full-time (More than 10 years)

    Pros

    Nice people nice office etc. Good training and benefits

    Cons

    Once your over a certain age forget it

    Advice to Management

    Appreciate mature associates


  2. Helpful (18)

    "Client services rig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Scottsdale
    Former Employee - Associate in Scottsdale
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vanguard full-time (More than 10 years)

    Pros

    Nice people to work with. Decent benefits. Nice campus. Good training to get a foot in the door for the industry.

    Cons

    No raises for individual contributors over 2%. Company broke my spirit after being there over 15 years with good reviews. After a certain age management will pick you apart to break you down forcing you to quit for your own sanity.

    Advice to Management

    Quit treating people as non human's with no feelings or ambitions.


  3. Helpful (1)

    "Capital Markets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Vanguard full-time

    Pros

    Great culture, great environment, good opportunities for growth.

    Cons

    Remuneration should be higher for these roles.

    Advice to Management

    Pay competitive rates.


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  5. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Charlotte, NC (US)
    Current Employee - Software Developer in Charlotte, NC (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than a year)

    Pros

    Benefits
    Work/Life Balance
    Stability
    Decent pay

    Great place to work if you want to be a member of a crew that cares about the quality work they bring to the world.

    Cons

    Large enterprise, undergoing a lot of internal changes
    Not competitive pay in the IT sector

    Advice to Management

    I understand the index-style investment of the stockmarket, but the same type of investment in IT will lead to average employees rather than growth employees.


  6. "With Vanguard for Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processing Associate in Scottsdale, AZ (US)
    Current Employee - Processing Associate in Scottsdale, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than a year)

    Pros

    Every crew member gets a bonus regardless of tenure or pay grade.

    14% 401(k) match.

    Paid holidays + 18 PTO days, with the ability to buy more PTO days with paycheck deductions.

    Countless opportunities for growth.

    Regularly scheduled team building events outside of work, catered lunches on occasion.

    Cons

    Leadership is amazing, but most are only leaders, and do not know much about the actual tasks of the department they are leading.

    Advice to Management

    Hire tenured crew members into leadership that know the ins and outs of the role they are leading.


  7. Helpful (1)

    "You can make a solid career here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Vanguard full-time (More than 10 years)

    Pros

    Lots of opportunities and encouragement to make lateral moves only increasing your acumen and value. Can't get bored here! Benefits are hard to beat and I still have never seen a company with a better retirement plan. Make sure you are really looking at the total rewards for pay. I am contributing 26% toward my retirement but it only costs me 12% of my pay. Adds up fast!

    Cons

    Vanguard is not quick to change. Heavily regulated industry limits amount of work life balance for the good paying and "fun" positions. For some positions the burnout factor is really high as Vanguard does more with less. While this is admirable it can be hard on the people who hang in there for over a decade.

    Advice to Management

    Better assess the people you put into management. Fresh college grads with limited people skills and energetic high drive can be a real detractor. While they interview well and look good on paper, their inexperience with people and applying business strategies in a real environment vs academic is turning me away from wanting to work here.


  8. Helpful (1)

    "Greater Good Wins"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vanguard full-time

    Pros

    Fair compensation package, progressive work environment, sense of mission.

    Cons

    The environment changes on an constant basis, sometimes changing only for changes sake.

    Advice to Management

    Steady, easy does it, don't believe the hype.


  9. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Specialist in Charlotte, NC (US)
    Current Employee - Client Relationship Specialist in Charlotte, NC (US)

    I have been working at Vanguard full-time

    Pros

    -Great work life balance
    -Great Benefits (401k match, plus bonus pension)
    -Very cheap health insurance
    -Relaxed dress code

    Cons

    -Medium Salary
    -Very "corporate" in terms of culture/structure (lots of tedious corporate hoops to jump through, lots of hierarchy)

    Advice to Management

    Keep up the friendly, client focused goals. While doing so, try to treat employees a little bit less like a "cog in the machine" and give them a little more autonomy


  10. "Investment Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Professional in Charlotte, NC (US)
    Former Employee - Investment Professional in Charlotte, NC (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vanguard full-time (More than 3 years)

    Pros

    Benefits are great. People are friendly and helpful.

    Cons

    Pay is lower compare to similar jobs in the industry but they are trying to change that.


  11. Helpful (5)

    "Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Vanguard full-time

    Pros

    Great Culture. Have a lot of talented folks around you that consistently want you to improve and climb the ranks in and out of the company.

    Cons

    Though obtaining a Flagship CSS position requires licensing and extra training, one will hardly use skills or knowledge obtained through studying. Over 80% of the job deal with clerical tasks such as password resets and problem resolution with work objects. Not as many financial conversations as they made us believe.

    Advice to Management

    Please be more transparent about what the job truly entails. Though it is a stepping stone to better or more specialized positions, many folks feel misled and even betrayed by the lack of information regarding the actual job. The company is incredible and the crew are top tier, but there is some areas of improvement that are necessary including the systems and holding errors accountable.


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