Vanguard Reviews | Glassdoor.com.au

Vanguard Reviews

Updated 13 January 2018
1,828 reviews

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3.3
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Vanguard CEO Tim Buckley
Tim Buckley
4 Ratings

1,828 Employee Reviews

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Pros
  • Work life balance, excellent benefits (in 328 reviews)

  • Great benefits, many options for what you could do because the company is so large (in 216 reviews)

Cons
  • Also there is a high turnover rate because it is more of a call center position once you get through training (in 140 reviews)

  • Pay is lower then the average but it is a trade off for the work life/balance (in 49 reviews)

More Pros and Cons

  1. "Well meaning, but very conservative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vanguard full-time

    Pros

    People do come first, no idea is shut down

    Cons

    Sometimes there's more talk than action, salary caps

    Advice to Management

    Pay for talent retention - you can't expect alignment with organizational vision to pay the bills


  2. Helpful (18)

    "Client services rig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Scottsdale
    Former Employee - Associate in Scottsdale
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vanguard full-time (More than 10 years)

    Pros

    Nice people to work with. Decent benefits. Nice campus. Good training to get a foot in the door for the industry.

    Cons

    No raises for individual contributors over 2%. Company broke my spirit after being there over 15 years with good reviews. After a certain age management will pick you apart to break you down forcing you to quit for your own sanity.

    Advice to Management

    Quit treating people as non human's with no feelings or ambitions.


  3. Helpful (1)

    "Capital Markets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Vanguard full-time

    Pros

    Great culture, great environment, good opportunities for growth.

    Cons

    Remuneration should be higher for these roles.

    Advice to Management

    Pay competitive rates.


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  5. Helpful (3)

    "Retirement services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Scottsdale
    Former Employee - Associate in Scottsdale
    No opinion of CEO

    I worked at Vanguard full-time (More than 10 years)

    Pros

    Nice people nice office etc. Good training and benefits

    Cons

    Once your over a certain age forget it

    Advice to Management

    Appreciate mature associates


  6. Helpful (20)

    "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Phoenix, AZ (US)
    Former Employee - Team Leader in Phoenix, AZ (US)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Vanguard full-time (More than 10 years)

    Pros

    Great benefits and work life balance. Gym, Dr. and food all onsite. Parking is close.

    Cons

    Low pay, little recognition. Upper management manipulative and clearly don't really care about clients or crew, only interested in propulsion of their career. Many are hardly there but know who to look good in front of, even when it's all lies.

    Advice to Management

    Check out some of your leaders. Are they really leaders? How many of them work from home all the time and are hardly there for their crew? Many arrive late, leave early, work from home or call their gym time and Dr. visit's actual work time. Many people overpaid for what they do.


  7. Helpful (2)

    "Corporate culture of deceit, manipulation, and dishonesty has replaced old days of glory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brokerage Administrator in Malvern, PA (US)
    Current Employee - Brokerage Administrator in Malvern, PA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than 10 years)

    Pros

    Largest mutual fund company in the world, incredible mission, founder, and clientele

    Cons

    Corporate culture of deceit, manipulation, and dishonesty has replaced old days of glory

    Advice to Management

    Read 60 books a year and find your true north, gear up for a long journey as servant, inspirational, and transformational leadership is not currently within reach.


  8. Helpful (13)

    "Vanguard doesn't reward loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA (US)
    Current Employee - Anonymous Employee in Malvern, PA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vanguard full-time (More than 10 years)

    Pros

    Decent 401k program, but then again they are putting the money in Vanguard investments so really it helps the company's bottom line.

    Cons

    Vanguard used to appreciate loyalty in the days of founder Bogle but since the days of Brennan and McNabe loyalty is not recipricted. Age and loyalty to the company work against you. I've worked with the company over 20 years and have several technical certifications, but that doesn't translate to increased salary with Vanguard. In fact they look for excuses to pay less or push you out if you're close to or over 50.

    Advice to Management

    Grow a pair and treat employees with respect. Pay employees what they're worth.


  9. Helpful (2)

    "Retail phone group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ (US)
    Former Employee - Anonymous Employee in Scottsdale, AZ (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Vanguard full-time (More than 10 years)

    Pros

    Great place to learn about finance and investment theories. Organized training, great benefits and retirement savings plans.

    Cons

    Has become cumbersome when it comes to change, very heavy in the middle management sector. Wants to offer Crew the opportunity for growth but does not offer realistic expectations of options. Tenure/commitment to job is not valued.

    Advice to Management

    Vanguard has focused on growth but not on client service. Without the customer service to back it up, assets will leave. Work on promoting people managers rather than people who focus on numbers. Put in place a policy that levels the pay for people who are committed for the long haul. Commit to providing more support to the entry level crew on a more face to face level (team embedded floor support). Return to original commitment of supporting the small investor and being an innovator rather than a follower of what consultants tell you worked for other companies.


  10. Helpful (1)

    "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vanguard full-time

    Pros

    Great benefits, vacation and yearly profit sharing bonuses!

    Cons

    No flexibility in some departments; also, too many department restructuring which lead to many positions being eliminated having employees having to find other jobs, interviewing for their current jobs in order to keep them, or forced to resign or retire due to not being able to find another position within the company.

    Advice to Management

    Be fair towards all employees, not just those who have higher position.


  11. "Vanguard - a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time

    Pros

    - Excellent culture and values
    - Highly successful firm
    - Good opportunities to rotate between teams and departments
    - Plenty of development and training opportunities

    Cons

    - Footprint outside the US is relatively small


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