I applied online. The process took 3 weeks. I interviewed at Vanguard (Scottsdale, AZ) in Feb 2013
Interview
I applied online through Vanguard’s job board. I got the call from one of the recruiters and a couple days later, had my phone interview. It went well, as I bypassed waiting two weeks for a call for the onsite interview. During the on site interview, there was a presentation from a top recruiter, a supervisor who directed to the room, and a lady in HR. After the presentation, there was a 2 hour interview bloc- a case study and a regular question interview. After both of those, the group and I went on a tour of the facility.
For anyone that reads this… YOU MUST PLAN AHEAD AND PREPARE THOROUGHLY IF YOU WANT TO GET A JOB AT VANGUARD. Work on your interviewing skills, research Vanguard’s website, get a basic understanding of financial terminology, and do practice case studies.
The people I encountered were friendly and kind, which makes it a great place to work. People greet you and you definitely feel a sense of value working at a place like Vanguard. They cater food some times as well, an incentive for you to remain on site and not go off.
I had 3 interviews total- the phone, case study, and the one on one questions.
Interview questions [1]
Question 1
The case study- I strongly recommend you do practice case studies so you won't get confused and nervous.
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
I applied online. The process took 1 week. I interviewed at Vanguard (Charlotte, NC) in Aug 2021
Interview
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Interview questions [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call