I applied online. The process took 1 week. I interviewed at Vanguard (Scottsdale, AZ) in Apr 2019
Interview
30 minute phone interview, asked basic STAR questions. They started off with tell me a little bit about yourself and why you want to work for Vanguard. Before the phone interview, you must complete an extremely long assessment that about an hour or more. The assessment included questions about your financial knowledge, such as "What is the turnover rate of Michael?". There are about 4-5 sections of the assessments and each consists about 50-100 questions.
Interview questions [2]
Question 1
Describe a project you have completed from start to finish.
Two stage interview process but it was good, two people interviewed me at the first stage and last stage was with a senior manager. They seemed friendly but nice. Interview was rather tough.
3 interviews, 2 via phone, 1 via zoom. Were straight forward, and friendly. Mostly asked behavioral and previous work experience questions. Were very clear about the process and follow ups.
Interview questions [1]
Question 1
Tell me about a time you dealt with a customer that was not happy with
I applied online. The process took 4 weeks. I interviewed at Vanguard (London, England) in June 2024
Interview
Straightforward and clear with plenty of opportunity to ask questions and understand deliverables of role. Previous experience explored together with transferable skills and opportunities for career progression outlined. Scenarios explored for transferable skills.
Interview questions [1]
Question 1
Give me an example of how you dealt with a difficult customer and addressed their dissatisfaction.
