Verizon Customer Service Supervisor interview questions

The interview is normally with an HR business partner and a Senior Manager. They are looking for very specific things in your interview. It's graded on a score of 0-5 and a score of 2 or less, means you're automatically disqualified for the position regardless of references, experience or ability to do the job.

It was about 4 weeks long and behavioral based questions . You had to go through 3 separate interviews and each interview was with different levels of management. First with hr, the \n senior managers, then the directoe.