Verizon Reviews | Glassdoor.com.au

Verizon Reviews

Updated 21 February 2019
18,424 reviews

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3.6
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Hans Vestberg
239 Ratings

Employee Reviews

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Pros
  • "The pay and benefits are great with advancement opportunities if you’re willing to relocate" (in 1242 reviews)

  • "Work life balance learning, employee benefit" (in 656 reviews)

Cons
More Pros and Cons

  1. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual in Sydney
    Former Employee - Casual in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Awesomely decent pay
    -Friendly co workers
    - Flexible regarding study timetables, family commitments and such
    -Really chill atmosphere

    Cons

    Really can't think of any, other than the shifts are ridiculously late sometimes, which I really can't see a reasonable justification for. Other than that, top employer and great management.


  2. "Senior"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Senior Manager in Canberra
    Current Employee - Senior Manager in Canberra

    I have been working at Verizon full-time (More than 5 years)

    Pros

    Great place to work - Recommend

    Cons

    Nothing that is any different to other large companies

  3. "Good Place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Verizon full-time

    Pros

    Attractive salary, good place to learn and refine your skills

    Cons

    Projects and ideas move at a snail place. Policies are complex


  4. Helpful (2)

    "Hardest job ever Verizon Canberra Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Verizon full-time (More than a year)

    Pros

    The job is kind of tough, you are constantly pushed by the customer and there is no safe net or buffering. Hence, it forces you to be more efficient with time. It actually made me very seasoned engineer and absolutely technical lead in the next office both technically and mentally.

    Cons

    It’s either going to make you or break you if you dont mind micro management and not getting appreciated and recognised for the good job you do.

    Dont join if you are network engineer, because it’s a security environment with little network components and you will get laughed at if dont know how exactly does a firewal works

    I have never got the time or approval to do the $8000 budget training that they promote in the job ads at the time.

    Advice to Management

    Engineers are the running engine, if you take good care of them, they take good care of the company


  5. "Decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time

    Pros

    Growth opportunities and good pay

    Cons

    No life and work balance


  6. "Would work there again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative
    Former Employee - Retail Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon full-time (More than a year)

    Pros

    The pay and commission scale is awesome. Co-workers usually great from store to store and management does a good job caring. Huge company so lots of room for horizontal movement depending what field you want to end up in.

    Cons

    Customers can be ridiculous and rude sometimes. Vertical movement up the chain of the company can be more about who you know and not what you know.

    Advice to Management

    Shifts are too long.


  7. Helpful (1)

    "Retail Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Verizon full-time

    Pros

    Good benefits. Good co workers. Best network in the US, so you are truly selling something that has value. Great training program.

    Cons

    Management through fear. Unrealistic targets set on very specific KPIs. (Can't we just focus on revenue and profitability?!) Made to feel guilty if taking a sick day.

    Advice to Management

    Stop micro-managing and teach sales team to look at the bigger picture. Why sell accessories? To make revenue. Why push data plans? To make recurring revenue. We get it. But why force us to push an 80 year old grandpa into a smart phone, when he clearly states he is looking for something basic? You loseccredibilityvand threaten long-term customer relationships. Find meaningful offerings to provide to segmented markets -- one size does not fit all.

  8. Helpful (5)

    "So much potential, such poor execution."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canberra
    Former Employee - Anonymous Employee in Canberra
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Verizon full-time (More than a year)

    Pros

    Pay is fantastic. I was paid well above market rates, the work is challenging and I was always busy. Flexible hours were great.

    Cons

    There is no career progression outside of the US. Teams are so scared that they will be next on the RIF list they refuse to share knowledge to maintain a job. There is an 'old boys club' culture at work, unless you're in with them, you're not in. The training allowance they provide is convoluted and difficult to navigate, I felt sorry for those in Asia that would have to come in early to argue with an american that didn't believe that Verizon existed outside of the US

    Advice to Management

    Move the teams from being based regionally to based globally. Might help you keep staff.


  9. "Excellent career options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook

    I have been working at Verizon full-time (More than 3 years)

    Pros

    Flexibility, great people, know their stuff, friendly, customer focused, understanding

    Cons

    on 24X7 - multiple international meetings


  10. Helpful (2)

    "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good and enthusiastic people to work with.
    Great Training.
    Clever technical team
    Some flexibility allowed
    Great Capabilities on paper
    Team work orientated

    Cons

    High targets sometimes unrealistic, given limited product set and client portfolio
    No marketing budget and lack of branding
    Little investment from the US
    For a technology company backwards in adapting technology themselves.
    Micro managed, too internally focused
    Lack of culture.

    Advice to Management

    Look after the good people in the organisation that have done the hard yards. Focus more on branding and locally developed solutions