I applied through an employee referral. The process took 3 months. I interviewed at Verizon (Greenville, SC) in June 2016
Interview
Very detail oriented. Did several mock calls. Had to sell a device to the interviewer. Very particular about past call center experience want you to describe in detail. Must be on time and dress appropriate.
Interview questions [1]
Question 1
Tell me about a time you had to tell a customer no.
Recruiter reaches out and later with a manager you do roleplay scenarios. This was a week or two before speaking to an actual manager. They get to know you some more.
Easy and straight foward. This review was requested by glassdoor. I have no much to say about the interview process. Beside this i had great experience and learns a lot.
Make sure you’re well dressed and prepared they like that don’t forget seriously and go look up questions to be prepared. The more prepared you look the more you stand out from the rest of people