I applied in-person. The process took 4 weeks. I interviewed at Verizon (Fort Worth, TX) in Oct 2013
Interview
STAR method. Multiple questions. 4 managers interviewed me at the same time. All revolved around personality. Interview took probably around 30 minutes. Was intense. But they did give you time to prepare. They were patient and waited for answers.
Interview questions [1]
Question 1
Name a time you diagnosed a problem, how did you figure it out? Tell all details.