I applied online. The process took 2 weeks. I interviewed at Verizon (Cary, NC) in Nov 2018
Interview
1st a phone interview 2nd an onsite interview. Each individual was extremely pleasant which is very different from the interview that i had a year prior for the same position at a different location. The 1st interview was a review of my resume and the recruiter asked situtional questions. The second interview was a combination of questions which are the normal situational questions for all companies.
Interview questions [1]
Question 1
Was there every a situation that you had to assist a difficult customers, please explain how you assist the customer and what was the outcome?
I applied online. I interviewed at Verizon in June 2025
Interview
The requisition lied about hybrid work. The first person that I interviewed with immediately said that the role was all in person. I asked why it said it was a hybrid role then and only required 8 office days per month and she said if they have something wrong at the store then we can work remotely. Also the hours listed were lied about too. The requisition stated hours between 9-7 and then the recruiter said it’s 10:30-8. Completely ridiculous and flat out false information just to get people to apply
Be prepared for any curve ball questions and have good story telling situations. Learn the company priorities before interview. Be confident in your interview. Learn who is the hiring manager.
Interview questions [1]
Question 1
Tell me about a time when you had to go above and beyond.
I applied online. The process took 2 months. I interviewed at Verizon (Pittsburgh, PA) in Aug 2021
Interview
The interview process included a phone interview with HR, followed by another with the hiring manager. It then progressed to two in-person interviews, which required a demo that was thorough but not overly technical.