The process will require that you take two test, a written examination which includes sentence structure and math, a lantoplogy one on networking so it is good to have CCNA knowledge here and A+ knowledge. You are required to pass two test here. There is then a structured interview after that with management and supervisors. You are then required to pass a drug test and background investigation with your college credentials and work history. Followed by another 14 weeks of training upon accepting the offer for the job which includes audio, voice and video services of FiOS. If you do not pass the testing, you have no job though. So you better be knowledgeable, pay attention and be the type to hit the ground running. You also need to have a pretty clean background and be honest on your educational background too. Honestly the process is meant to pick out the best possible candidates similar to the examinations you see for Police. This is a new standard for the company which should have been implemented a long time ago to insecure the best candidates were hired prior to unions getting involved to protect those who are not actually qualified.