Customer Service Agent applicants have rated the interview process at Viator with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Viator overall takes an average of 13 days.
Common stages of the interview process at Viator as a Customer Service Agent according to 1 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 6 days. I interviewed at Viator
Interview
Asked basic questions. Because made him laugh I got the job was average interview. In back small room was weird but okay. Asked shift I want to work asked what days I want off gave the rules and stuff and got the job
I applied through a staffing agency. The process took 1 week. I interviewed at Viator (Sydney)
Interview
Sent CV to a recruitment agency, they called to ask a few questions and then went in for an interview to discuss what I was looking for, he sent me off to Viator, I had a face to face interview with the customer service manager and team leader of the shift I would be working on. A few days later received a job offer and started the following fortnight
Interview questions [1]
Question 1
Basic questions about my previous history and then we did a quick sample email, then just friendly conversation about where we had travelled