I applied online. I interviewed at Woolworths Group
Interview
First, you get to answer questions from Sapia AI. Then, you are invited to do the same through short video recordings. The questions are aimed to understand your personality, your experience and your mindset when facing challenges.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an unhappy customer. What was the context? What did you do? What was the outcome?
I applied online. The process took 2 weeks. I interviewed at Woolworths Group (Mascot)
Interview
Completed an online application and progressed to an online assessment. Once successful invited to attend a group interview. The top performers in the group interview were then offered the role.
Interview questions [1]
Question 1
Tell us a time when and how you handled a difficult customer
Group interview or customer service based role. Interview location was easy to get to. Facilitators were good and ran exercises that were relevant to the advertised position. Comfortable location with air conditioning.