I applied online. The process took 1 week. I interviewed at Yelp (San Francisco, CA) in Nov 2022
Interview
It starts with a phone interview and if it goes well the hiring manager will schedule a google meet interview with the decision maker. Make sure to have working wifi. Internet is very important in this position because it is completely remote.
Interview questions [1]
Question 1
What would you do if your Yelp provided work computer did not seem to be working?
Easy. Just read job description and discuss with confidence what you will bring to improve the job and how much you are willing to learn to fill any gap in your resume.
Interview questions [1]
Question 1
Why are you interested in applying for this position?
I applied online. The process took 2 days. I interviewed at Yelp
Interview
I just had a quick screening call, and it was really focused on sales, more than on customer service. Cold calling is a big part of the role, and commissions don’t start until about 6 months in.
I applied through a recruiter. The process took 1 day. I interviewed at Yelp
Interview
the interview was a thorough process and detailed. the recruiter went through the entire job role in detail. She warned me that this role was mainly dealing with upset customers and that I was expected to keep them as members of yelp business when they had concerns about the program and wanted to opt out.
Interview questions [1]
Question 1
What would you do if you encountered technical difficulties?