GN Australia is a leading Australian payroll and contract management company specialising in contractor management, payroll services, salary packaging, and migration support. We partner with businesses and professionals across a range of industries, delivering compliant, efficient, and people-focused solutions that simplify employment administration and support business growth.

As our business continues to expand, we are seeking a proactive and detail-oriented Sales Support Administrator(Customer Care) to join our team and contribute to delivering exceptional service to our clients and contractors.

Location: Barangaroo, NSW, 2000
Employment Type: Full-Time

About the Role

We are seeking a highly organized and customer-focused Sales Support Administrator to join our growing team. This role is responsible for providing administrative and operational support to the on-boarding department, ensuring efficient on-boarding, maintaining customer records, and delivering excellent customer service.

The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Provide administrative support to the sales team.
• Prepare quotations, proposals, and documentation.
• Process customer on-boarding accurately and efficiently.
• Maintain and update customer information in CRM systems.
• Respond to customer inquiries via phone and email.
• Coordinate with internal departments to ensure timely order fulfillment.
• Track and monitor order status, deliveries, and customer requests.
• Ensure all records and documentation are accurate and compliant with company procedures.

Skills and Experience:

• Previous experience in a sales support, administration, customer service, or office administration role.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office Suite, Excel, Word, and Outlook.
• Ability to work independently and as part of a team.
• Strong customer service orientation.

What We Offer

• Competitive salary package.
• Supportive and collaborative work environment.
• Training and professional development opportunities.
• Career progression opportunities.

Please submit your resume and cover letter outlining your relevant experience.

Pay: From $70,000.00 per year

Work Location: In person