Technology Delivery Engineer - Junior/Mid Level Role

As we open more MECCA stores, strengthen our online presence and continue to enable our customers to look and feel their best, we have an exciting newly created opportunity for a Junior/Mid-Level Technology Delivery Engineer to join our growing IT team at MECCA, for a Fixed Term Contract Until late May 2028.

• This role involves frequent travelling (Australia / Interstate, New Zealand and Tasmania).

• You must have a valid driver's license to be eligible for this role.

The role you could play:

Reporting to the Technology Manager - Retail, you will support the delivery of new technology/hardware into our many retail stores across Australia and New Zealand.

As MECCA continues to grow and expand its store presence, you will manage new store rollouts from planning the requirements, liaising with vendors, and traveling interstate and/or overseas to ensure a smooth installation. You will also have the opportunity to work alongside our events team, managing their technical requirements for events and pop-up stores. To help support our Store teams and our Service Desk team, you will be responsible for the creation and upkeep of documentation, asset management and drive process improvements.

We’ve recently embarked on a technology transformation and as a result, you’ll have the opportunity to be involved in transformation projects with exposure to some of the latest technologies in the market. You will gain the tech exposure and experience that will set you up for your career as you get to work with systems such as Microsoft Entra, AWS/Cloud migration and SCCM across new store rollouts.

What you will bring:

We are looking for a passionate individual, with strong prioritization and planning skills. Someone who can adapt and work simultaneously on projects, duties and tasks to guarantee timely resolution for the business and a positive customer experience. You will have the ability to work with Services Desk, Retail Stores, and other departments to fulfil their needs and have experience managing external vendors. As a jack of all trades, you will be inquisitive, eager to ask questions as well as communication your concerns.

You will also be able to demonstrate:

• Experience and knowledge of Microsoft operating systems including Windows Server and Desktop

• Knowledge of point-of-sale (POS) hardware and software

• Knowledge of MAC/IOS systems will be highly regarded

• Project Management experience

• Problem solving, analytics and reporting skills

• The ability to cope with ambiguity

• Proactive approach to working autonomously

• The ability to effectively communicate relevant issues and findings to the business

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

• 
  Professional development programs and first-class digitised learning offering

• Health and well-being initiatives

• Reward and recognition programs

• Access to bonus and incentive programs

• Access to quarterly product allowance

• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit http://www.mecca.com.au/careerswww.mecca.com.au/careers