Pros
Staff discounts. Some colleagues were nice
Cons
Where to begin. Business was founded by Matt Turner but was funded by his wealthy father Graham Turner. I think that says a lot about the business right there as this is not a self made man and therefore not someone staff earning minimum wage respect or trust. I feel that this disconnect between upper management and regular staff are where a lot of the problems with 99 Bikes lie. Profit is everything at 99 Bikes. You start the day by tallying up everyone’s previous day’s profits to shame those not making enough money into making more money. No training was provided for what was a highly technical role and when targets were not being met after three months, was immediately placed on performance management. In order to meet targets, staff are encouraged to forego breaks and it was not uncommon to work a 10 hour day with only a 15 minute break. And forget about claiming overtime. The workplace itself was filthy with serious pest issues (such as maggots in the sink). Management was inexperienced and lacked necessary people skills such as basic empathy. Pay is basically minimum wage until management decides you are making enough money for the business. Workplace culture at the store level is highly toxic with politicking and backstabbing commonplace. So glad I got out when I did.
