AGL Energy Reviews

Updated 16 Jan 2021

To filter reviews, or .
3.3
57%
Recommend to a Friend
69%
Approve of CEO
AGL Energy CEO Brett Redman
Brett Redman
24 Ratings
Pros
Cons
  • "Too many restructures give the impression senior management do not know what the right structure is(in 13 reviews)

  • "Slow moving decision making overall(in 6 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Career opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service (CSR) 

    I worked at AGL Energy full-time

    Pros

    Very good training and progression

    Cons

    Kpi's can be challenging at first

  2. COVID-19

    "Working at AGL"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst 
    Recommends

    I worked at AGL Energy full-time

    Pros

    Great support, Great staff, Great location

    Cons

    Let go due to covid


  3. COVID-19

    "A great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AGL Energy full-time

    Pros

    - there are great leaders at AGL who are people orientated - supports with career development - has a focus on making it safe for people to speak up - focuses on building good culture - handled transition to working from home really well when lockdown occurred

    Cons

    - some parts of the business are very conservative and there is no desire to try an alternative/ progressive approach

  4. "Complaints resolution/billing call centre"

    3.0
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    Former Employee - Billing 
    Recommends

    I worked at AGL Energy part-time

    Pros

    Good start for university part time and prep for entry to workforce

    Cons

    Repetitive at times, constraints to address issues for customers, sometimes going off script or above and beyond not encouraged.

  5. "Culture deteriorating"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance Analyst in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AGL Energy full-time for more than 5 years

    Pros

    Work life balance, supportive management

    Cons

    Security concerns through constant restructures, outlook not good

  6. "Flexible time"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insights Analyst in Melbourne
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at AGL Energy full-time

    Pros

    Flexible working hours and good culture

    Cons

    Big turn around rate and restructure every year

  7. "Great place to work. Sometimes rewards wrong people."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AGL Energy full-time for more than 3 years

    Pros

    Great office, generally very inclusive. Good career prospects.

    Cons

    Some poor behaviours are rewarded. Encouraged not to speak up about issues. Lots of fluff but not enough quality work or actual benefits to show for many projects.

    Continue reading
  8. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management Accountant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AGL Energy full-time for more than 10 years

    Pros

    Essential services provider gas and electric

    Cons

    Cant say anything negative for this company

  9. Helpful (1)

    "Maintenance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mangerment 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AGL Energy full-time for more than 5 years

    Pros

    Employee benefits that are listed on the website

    Cons

    Continual change within the organisation prior to the last change being completed

  10. "Good"

    5.0
    Current Employee - IT Manager in Melbourne

    I have been working at AGL Energy full-time

    Pros

    Been there several years - lots of variety

    Cons

    Quite a few restructures over the years

Viewing 1 - 10 of 141 English Reviews