AT&T Reviews | Glassdoor.com.au

AT&T Reviews

Updated 17 February 2019
19,217 reviews

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3.4
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
9,134 Ratings

Employee Reviews

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Pros
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More Pros and Cons

  1. "Best working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at AT&T full-time

    Pros

    Excellent leadership by senior management team. This company will continue to evolve.
    So many internal opportunities for your career growth. A lot of internal trainings options are available.

    Cons

    Company will make you work very hard.


  2. "Lack of recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing
    Former Employee - Marketing
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great for your resume as it is a strong global brand. You gain good experience and understand how a global company functions

    Cons

    Lack of or stolen recognition for good work is common
    Office politics very visible
    Sales are seen as untouchable

  3. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Painting in Adelaide
    Former Employee - Painting in Adelaide
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T part-time (More than a year)

    Pros

    Great communication between all staff members. Great work ethic all around the office and a great atmoshpere around everyone including customers

    Cons

    Not enough electrical appliances to supply the office and customers when needed. And not enough custom support for foreign customers resulting in them having a bad impression of the company

    Advice to Management

    Get more electrical appliances


  4. "Early days were great with strong leadership that understood the Australian Market well."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Director in Melbourne
    Former Employee - Global Account Director in Melbourne
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    All the people supporting sales are great to work with as they are supportive and are willing to go the extra mile in a process orientated environment.

    Cons

    Salary is competitive although work-life balance is challenging working across multiple time zones. Limited solution set available in Asia-Pac.

    Advice to Management

    Find some strong differentiation in the Australian market place. Stop being a me too player and relying on the brand.


  5. Helpful (64)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX (US)
    Current Employee - IT Senior Manager in Houston, TX (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to
    4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside of “the Death Star”. Try to leave or work from home with a sick kid, and you get written up! And I am a high level IT professional.

    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top
    Talent if they don’t change the culture DRASTICALLY TO BE MORE EMPLOYEE DRIVEN!


  6. Helpful (4)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Retention Representstive in Atlanta, GA (US)
    Former Employee - Sales and Retention Representstive in Atlanta, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great benefits. Opportunity for growth

    Cons

    The company has changed over the years. The management team is under huge pressure to attain goals because the threat of them losing their jobs to surpluses or downsizing. The will work you as hard as they can with little relief.

    Advice to Management

    Remember that you are killing yourself for a company that will replace you within a week if something happens to you.


  7. Helpful (1)

    "premise technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in San Jose, CA (US)
    Current Employee - U-Verse Premises Technician in San Jose, CA (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Coworkers, benefits, overtime (if you like working overtime), option to take your work truck home

    Cons

    Overwhelmingly to demanding on the perm tech side for the pay they give you. Forced overtime. No time for family.

    Advice to Management

    Where I worked, they were awesome!

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer
    Current Employee - Software Development Engineer
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Nice work culture and collaborative teams

    Cons

    sudden layoffs and senor managements


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - U-Verse Premises Technician in Little Rock, AR (US)
    Former Employee - U-Verse Premises Technician in Little Rock, AR (US)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Pay is very good overtime

    Cons

    Upper management implements terrible policy with no field experience


  10. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Network Services in Raleigh, NC (US)
    Current Employee - Manager Network Services in Raleigh, NC (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good pay, great bonuses, promotions

    Cons

    High healthcare deductible, be at the right department, more layoffs coming up.

    Advice to Management

    Take good decisions so we don’t go through lay-offs again.