AT&T Reviews | Glassdoor.com.au

AT&T Reviews

Updated 23 April 2019
19,769 reviews

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3.3
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Recommend to a friend
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
9,377 Ratings

Employee Reviews

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Pros
  • "The pay and benefits are really amazing" (in 976 reviews)

  • "very good work culture, good work life balance" (in 573 reviews)

Cons
  • "Not much work life balance without seniority" (in 1182 reviews)

  • "No work life balance or personal consideration" (in 348 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Good training, lots of opportunities for progression, good salary and benefits. They care about their workers.

    Cons

    Business processes are onerous and defy common sense.

    Advice to Management

    Empower your people and take more risks.


  2. "Best working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at AT&T full-time

    Pros

    Excellent leadership by senior management team. This company will continue to evolve.
    So many internal opportunities for your career growth. A lot of internal trainings options are available.

    Cons

    Company will make you work very hard.

  3. "Top 5 company to work in Malaysia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Annual salary increment, 13Month salary, annual bonus, travel allowance

    Cons

    Requires purely technical (network) skills

    Advice to Management

    Should try to broad the opportunity to all..not only looking at the job level..


  4. "Lack of recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing
    Former Employee - Marketing
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great for your resume as it is a strong global brand. You gain good experience and understand how a global company functions

    Cons

    Lack of or stolen recognition for good work is common
    Office politics very visible
    Sales are seen as untouchable


  5. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Painting in Adelaide
    Former Employee - Painting in Adelaide
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T part-time (More than a year)

    Pros

    Great communication between all staff members. Great work ethic all around the office and a great atmoshpere around everyone including customers

    Cons

    Not enough electrical appliances to supply the office and customers when needed. And not enough custom support for foreign customers resulting in them having a bad impression of the company

    Advice to Management

    Get more electrical appliances


  6. "Early days were great with strong leadership that understood the Australian Market well."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Director in Melbourne
    Former Employee - Global Account Director in Melbourne
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    All the people supporting sales are great to work with as they are supportive and are willing to go the extra mile in a process orientated environment.

    Cons

    Salary is competitive although work-life balance is challenging working across multiple time zones. Limited solution set available in Asia-Pac.

    Advice to Management

    Find some strong differentiation in the Australian market place. Stop being a me too player and relying on the brand.


  7. Helpful (90)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX (US)
    Current Employee - IT Senior Manager in Houston, TX (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to
    4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside of “the Death Star”. Try to leave or work from home with a sick kid, and you get written up! And I am a high level IT professional.

    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top
    Talent if they don’t change the culture DRASTICALLY TO BE MORE EMPLOYEE DRIVEN!

  8. "Enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant
    Current Employee - Retail Sales Consultant
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Paid vacation, supportive management, and decent pay.

    Cons

    Long hours, far fetched goals


  9. "It's a job"

    StarStarStarStarStar
    Former Employee - Sales Associate in San Diego, CA (US)
    Former Employee - Sales Associate in San Diego, CA (US)

    I worked at AT&T full-time (Less than a year)

    Pros

    Management is tough but cares about employees. There are a lot of areas to work or advance it is limitless. The culture is about inclusion of all people

    Cons

    I do not recommend working at AT&T. They pay well but you sacrifice work life balance, and if your lucky that is all. It is a very toxic culture and I don’t recommend it to anyone.


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PROFESSIONAL-CLIENT TECH ADMINISTRATOR in San Juan, PR (US)
    Current Employee - PROFESSIONAL-CLIENT TECH ADMINISTRATOR in San Juan, PR (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Solid company , with access to worldwide resources. Excellent place to growth into a diverse community of professionals.

    Cons

    Company restructuring process is a double edge sword