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      Amber Electric

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      Amber Electric Reviews

      4.1

      76% would recommend to a friend

      (8 total reviews)

      85% positive business outlook

      Reviews by job title

      8 reviews
      1.0
      14 Apr 2025

      Avoid a sinking ship

      Customer operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teammates within customer service team

      Cons

      First area of business to get cuts. There is no focus on customer service so customers are always upset. When agents quit there are no replacements. Poor training. High stress job with complex knowledge needed (more so than other energy retailers). High staff turnover. There has been a huge decline in company's values and team morale over last 12 months.

      3.0
      5 June 2025

      Average job

      Customer operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home Nice office Nice teammates

      Cons

      Inadequate training provided to staff High customer volume with insufficient staffing to meet demand Inconsistent salaries based on start date, leading to internal inequity. Management sets high expectations without offering adequate support or resources. Focus is placed solely on results, with little regard for proper processes, training, or employee development.

      Viewing 1 - 3 of 8 Reviews
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      ReviewsAmber Electric reviews

      Glassdoor has 9 Amber Electric reviews submitted anonymously by Amber Electric employees. Read employee reviews and ratings on Glassdoor to decide if Amber Electric is right for you.