Apria Healthcare Reviews

- The company’s mission statement is a total lie and dog pony show. The real mission statement should say, “Pass the buck and don’t take responsibility. It’s the Apria Way.” - The bottom line and money is the only important thing to this company. If you aren’t on the black side of a spreadsheet, you’ll end up laid-off or stretched thinner than Stretch Armstrong. - If you’re in any type of sales position, don’t even bother with Apria. When you exceed your quota, they will crush you with quotas that are raised 3 times the industry sales standard. Yes, I didn’t stutter. Try 35% increases in percent to quota from one quarter to the next. Oh, and you won’t get your quarterly quota until the first month of the quarter is almost complete. - If you’re in sales, read the above again. You will do more to make less. Then you will be told to do more and do it in a way that your referrals will give you less business. - If you’re in sales, your branch budget will always be far less than your % to quota. When you question why, you’ll be told that they can’t give you an answer. When you ask for the methodology as to why your quota gets raised 35% from quarter to quarter, you will get the same answer. - No real mentoring and training on the sales side. They just give you sales slicks, videos and front seat guides to do it the Apria way. Did I mention the Apria way doesn’t work? Ever. - Be prepared to work with a centralized Customer Service and Insurance team that has no idea what they are doing or what else happens in the company outside of their department. They will be your biggest challenge, whether your clinical, in sales, or work as a branch manager or coordinator. They will overpromise and give incorrect information 100% of the time. They will cost you customers and sales. They will cost you patients and infuriate your referrals. - Outdated everything. Since we are owned by an investment group, don’t expect anything nice, new, or cutting edge to support you. We use software and hardware that Goodwill wouldn’t even accept as a donation. - Corporate Boilerplate is on everything. Apria assumes that something that works in California will work everywhere else. No exceptions.

It's a sweatshop. Period. This is absolutely, hands down, the worst experience I've ever had with any company. Apria is owned by Blackstone, a private equity firm. They are not patient-centric as they claim. The company has absolutely no strategic direction whatsoever. Instead they piggyback off of the latest product that sucks the most money out of insurance companies before moving on to the next. What they fail to realize is that Healthcare Consumerism is here. Patients are becoming more educated about the care they receive. Long gone are the days where you could just force feed orders through. It's pretty sad to have referral coordinators tell you they love you as a rep but refuse to give you any orders because they absolutely HATE your company. My manager went out on calls with me and literally told me to take my name badge off! Be prepared to work your tail off for pennies. Be prepared for your higher-ups to do what's in the best interest of themselves. Be prepared for Apria to not invest in any of the tools necessary for your to do your job effectively and efficiently. Acis? This is 2015! Not 1980! Not sure who's running this ship but it's going down like the Titanic. Goodbye and Good Riddance. Anyone with a brain can see right through your filth. After 3 months, I had to remove myself from what was becoming a very toxic experience.