Does Bank Australia pay their employees well?

According to anonymously submitted Glassdoor reviews, Bank Australia employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Bank Australia. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Bank Australia?

51% of Bank Australia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bank Australia 3.1 out of 5 for work life balance, 3.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Bank Australia?

Lending Specialist (5) , Contact Centre Consultant (4) , Customer Service Consultant (4) , Manager (4) , Customer Service (2) , Customer Service Representative (2) , Customer Service Specialist (2) , Project Manager (2) , Team Leader (2)

What are the pros of working at Bank Australia according to real employee reviews?

"Great culture and support across the organisation." ((in 10 reviews)); "Great people trying with a genuine values" ((in 4 reviews)); "Work life balance was fair too." ((in 3 reviews)); "Lovely team, friendly a lot of collaborative cultures" ((in 3 reviews))

What are the cons of working at Bank Australia according to real employee reviews?

"Management can be condescending and QA unnecessarily harsh and sometimes plain wrong." ((in 5 reviews)); "Pay is low and old systems" ((in 4 reviews)); "As a female, I felt the org did not see me as equivalent to my male peers and I know my salary was also lower than my male peers which I found really demoralising" ((in 4 reviews))

What are the top reviewed Bank Australia locations?

Melbourne , Collingwood , Sydney , Moe , Fitzroy , Brisbane , Bendigo , Morwell , Kew , Victoria, Australia

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Bank Australia

Bank Australia Reviews

3.1

51% would recommend to a friend

(58 total reviews)

48% positive business outlook

Ratings by category

3.7

Culture and values

3.6

Diversity and inclusion

3.1

Work/Life balance

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Bank Australia has an employee rating of 3.1 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bank Australia employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

58 reviews

2.0

25 June 2026

Ethical finance efforts hindered by toxic management

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

A great example of doing finance differently

Cons

The company has great potential, but it is severely held back by poor upper and middle management. Team leadership often lacks key skills, is highly resistant to change, and feels threatened by anyone questioning the status quo. Career growth is rare or nonexistent, and employees who voice concerns face retaliation and gaslighting. Furthermore, HR fails to support staff and instead enables a toxic, unsafe work environment from the top down.

2.0

2 June 2026

Supportive team, but challenging customer interactions and management issues

Consultant

Recommend

CEO approval

Business outlook

Pros

Good team of people, if you enjoy navigating difficult customer interactions this is the job for you

Cons

Customers are generally abusive and angry - mostly due to poor system design, policies and products. The understaffing doesnt help this. Management can be condescending and QA unnecessarily harsh and sometimes plain wrong. Training felt inadequate for the tasks that were expected of me. Forced overtime. Don't expect to be able to move on/up from the call centre in your first 2 or 3 years here.

2.0

19 Feb 2026

Progressive on the outside old on the inside

Manager

Recommend

CEO approval

Business outlook

Pros

The doers in the organisation tend to be easy to work with. Some leaders are good. Some are woeful. The regional centres have some great people. Who are ignore because of immaturity in leading remote teams.

Cons

Perception means more than delivery. Communication from leadership is generally poor and in some departments it is basically non existent. Hard to know where you’re going and what priorities are when department execs can’t articulate it. Most leaders fear accountability and negative repercussions. Collingwood office is an ivory tower. Good flexibility requires trust that the company is unwilling to give.

Viewing 1 - 3 of 58 Reviews

Jobs at Bank Australia

Data & Reporting Analyst

Contact Centre Consultant

Lending Administration Consultant

Moe

View job

Customer Service Consultant