Bank Australia Reviews

Very hierarchical The management is a bit ‘old school’ and not keen on new ideas - they desperately need some younger people on their Board and/or Executive team They struggle to hang on to real superstar high performers for longer than a year or two because the structures to support/develop/train/mentor such staff really isn’t there Definitely not a place where it’s easy to go outside your job description eg you get told to get back in your box As a female, I felt the org did not see me as equivalent to my male peers and I know my salary was also lower than my male peers which I found really demoralising Overall I felt like I wasn’t taken seriously by management given my age (early 30s) and gender- as I said it's pretty 'old school' Reasonable work hours are great but there isn’t much opportunity for people who want to go the extra mile

Progression and development are all talk. The highest tiers of management are so out of touch and majority are deeply racist - the head office is culturally unsafe as a person of colour. If you want to put in a complaint, head people and culture is a racist. Branch staff are also isolated by the business and as front line workers, they are often the whipping posts for the bank with minimum wage as compensation for the abuse. If you work hard, don't complain or ruffle feathers and are good at following policy, you will go far. If you raise issues of racism, gender pay gap, mental health and abuse from customers, complain about being over worked - expect to be forced out. They will not fire you, they will make you quit. All while promoting the most toxic people. Staff turnover in the customer service space is HIGH. Most people last a year at most.