Big W Reviews | Glassdoor.com.au

Big W Reviews

Updated Sep 18, 2019

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Found 192 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
86%
Approve of CEO
Big W CEO David Walker (no image)
David Walker
43 Ratings
Pros
  • "Good pay, good stability and people(in 12 reviews)

  • "Great entry level role to gain customer service skills (recommend leaving after 2 years max)(in 8 reviews)

Cons
  • "No room for advancement unless you have a family member in the business or apply externally(in 7 reviews)

  • "sometimes get rude customers that mess up departments(in 5 reviews)

More Pros and Cons
  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fill Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Big W part-time for less than a year

    Pros

    They are great company

    Cons

    I cant think of downsides

    Big W2019-09-13
  2. "Fun place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recovery Associate 
    Approves of CEO

    I worked at Big W part-time

    Pros

    Great management and awesome team mates

    Cons

    None can not think of any

    Big W2019-08-30
  3. "Great whilst at university"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Supervisor in Sydney
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Big W part-time for more than 5 years

    Pros

    -great pay rates -plenty of hours available for those who work hard -great team members -time goes quick

    Cons

    -rubbish leadership structure -company is run by a bunch of clowns

    Advice to Management

    -Head Office is to be integrated within store operations. How can head office run a business when they don't know 1 thing about internal store operations. P.S Those who work in head office and visit the store on the rare occasion, it won't hurt to smile and say hello to in store workers we all known that you're not top and just a bunch of clowns

    Big W2019-09-12
  4. "Easy job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Narellan
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Big W part-time for more than 3 years

    Pros

    Good colleagues Big focus on promoting events Decent pay

    Cons

    Hours varied too much Little or no hours for months at a time Workplace bullying

    Advice to Management

    Be more approachable and respectful of staff

    Big W2019-09-06
  5. "You need a lots of passion to keep you going"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Big W full-time for more than 10 years

    Pros

    The pay is great.

    Cons

    The horrible hours you put in. Happy culture and work /life balance are only for EBA employees. For managers good luck for it.

    Advice to Management

    You need to be very passion about it to keep yourself motivated

    Big W2019-08-29
  6. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technology Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Big W part-time for more than 8 years

    Pros

    Good staff Decent breaks Above average pay

    Cons

    Just another number Hard to get career progression

    Big W2019-08-14
  7. "Like any retail role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Melbourne
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Big W full-time for more than 3 years

    Pros

    - Salary - Team

    Cons

    - Expectations on a daily basis - Current situation of the business

    Big W2019-08-14
  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Canberra
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Big W part-time for more than a year

    Pros

    Very good, Very good, Very good, Very good,

    Cons

    Could not see a down side.

    Advice to Management

    N/A

    Big W2019-08-13
  9. "Good part-time work, less so for management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Department Manager in Adelaide
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Big W full-time for more than 5 years

    Pros

    Good team environment. Fairly upbeat company with new things/events happening often. As good as any other part-time job for school or uni students. Opportunities for young people wanting to step into their first management role.

    Cons

    Processes constantly being implemented, chopped and changed. Wages and resources constantly being cut, whilst expectations on the staff left only increases (typical of any struggling business, I suppose). Work-life balance as a manager not fantastic.

    Advice to Management

    Company needed stability. New CEO every year, new processes constantly launched and recycled. Company needs to tighten its range and decide what type of retailer it wants to be.

    Big W2019-08-20
  10. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Nightfill 

    I have been working at Big W part-time for more than a year

    Pros

    good job, always something to do

    Cons

    some coworkers can be rude

    Big W2019-07-30
Found 192 reviews