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Boston University

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Boston University Reviews

4.2

81% would recommend to a friend

(3,690 total reviews)

Dr. Melissa L. Gilliam

91% approve of CEO

64% positive business outlook

Boston University has an employee rating of 4.2 out of 5 stars, based on 3,690 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Boston University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

4K reviews
5.0
20 Mar 2018

Boston University

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A great place to work. Very friendly environment.

Cons

I have nothing negative to say.

3.0
19 July 2023
Recommend
CEO approval
Business outlook

Pros

The sick days and vacation is great for salaried positions (started with 3 weeks off and 20+ sick days). For the most part, they respect work-life balance. Though this can depend on who your manager is.

Cons

For all the benefits they tout about working at a huge institution, it actually ends up getting in the way of career growth. There is no clarity on titles or career trajectory. Unless you have a direct supervisor/department lead that knows how to navigate the HR system, and is persistent, it can be difficult to get promotions or raises. Pay is extremely low considering the true cost of living in the Boston area. The expectation for staff to be on campus 3 days a week without proper pay to actually live near the most expensive areas of town proves how out of touch they are. Turnover is frequent. Tuition remission is nice but complicated to navigate unless you are pursuing a specific degree program. But the parental leave policy needs to be reformed. Four months is nowhere near enough time and the cost of childcare makes it impossible to continue working at BU with such a low salary. They should know from the cost of their own on-campus childcare (which comes with a lengthy waitlist). Read the fine print/do the math before you decide if the benefits balance the low salary. Also if they truly believed in DEI, they would pay their employees better. You're never going to attract diverse talent through low salaries in Boston.

2.0
4 Aug 2014

Large bureaucratic machine, very hierarchical

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of positions to choose from, not a very rigorous hiring process, good benefits. Tuition remission is good if you hold a staff position until you get your degree then leave, immediately.

Cons

No institutional plan for professional growth, promoting from within not a part of culture, salaries low compared to local schools and much lower compared to industry, minimal cost of living increases instead of performance-based raises, excessively hierarchical in structure and thinking, staff discouraged from thinking creatively or showing initiative because of a lot of very insecure, entrenched director-level and above staff who primarily serve the appearance of their value to the executive leadership. As at most universities, staff are at the bottom of the totem pole at BU and are openly considered expendable and easily replaceable.

Viewing 1 - 3 of 3,690 Reviews

Glassdoor has 4,076 Boston University reviews submitted anonymously by Boston University employees. Read employee reviews and ratings on Glassdoor to decide if Boston University is right for you.