Bupa Reviews | Glassdoor.com.au

Bupa Reviews

Updated 19 July 2018
55 reviews

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Australia - All CitiesFull-timePart-time

3.1
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Bupa Group CEO Evelyn Bourke
Evelyn Bourke
17 Ratings

55 Employee Reviews

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Pros
Cons
  • "poor management style without concern for long term staff" (in 16 reviews)

  • "Senior management changes like the seasons" (in 14 reviews)

More Pros and Cons

  1. "Awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Applications in Melbourne
    Current Employee - Head of Applications in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bupa full-time (More than 8 years)

    Pros

    Flex, Purpose driven , Good employee experience, great CIO Sami Yalavac

    Cons

    nothing special but slary can be much better

    Bupa Response

    13 Jun 2018 – Resourcing Partner

    Hi there,

    Thank you so much for sharing your 5-star feedback as a Bupa employee of over 8 years. We love hearing that you are benefiting from our flexible working arrangements, believe in our... More


  2. "IS Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bupa full-time (More than 10 years)

    Pros

    Great place to work, really loved the role and customer focus
    eager to get back

    Cons

    none really, every workplace has its ups and downs and here was predominantly up

    Advice to Management

    having not been there recently cant really comment however with all organizations honesty is top of mind

    Bupa Response

    9 Jul 2018 – Resourcing Partner

    Hi there,

    We really appreciate you sharing your feedback as an ex Bupa IS Operations employee, with an impressive 10+ years’ experience!

    If you ever think of something that would make Bupa an... More

  3. "Lack of innovation, waste of money, stubborn furniture type old staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bupa full-time

    Pros

    Humble people, new leaders appointed in last two years are great to work with

    Cons

    Bupa Health Insurance team has lost vision. They waste so much money in non-profitable projects and people.

    Bupa also likes to retain even under performing staff for a really long time.

    People who have been in Bupa for more than 10 years MUST move on now. They are like rust to the company.

    Advice to Management

    Stop wasting money on projects that don't give benefits in 1 year. This will allow increasing less premiums.

    Innovate something in Health Insurance.

    Shake-up the middle management.

    Bupa Response

    9 Jul 2018 – Resourcing Partner

    Hi there,

    Thank you for reaching out and providing your detailed feedback. My name is Hazel Thurlow and I am the People Experience director, I appreciate your honesty and would like to invite you... More


  4. "Money driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Brisbane
    Former Employee - Sales Representative in Brisbane
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bupa full-time (More than 3 years)

    Pros

    Decent hours, but that has changed. Great product but very expensive

    Cons

    Kpis are way to hard to achieve

    Advice to Management

    Look after your people, too many good sales people have left

    Bupa Response

    13 Jun 2018 – Resourcing Partner

    Hi there,

    Thank you for your feedback. We appreciate you sharing some of your experiences as an employee of 3 years.

    Would you be open to a conversation regarding your feedback?
    We can be... More


  5. Helpful (5)

    "Information Services - AUS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney

    Pros

    Opportunity to work on new technology.
    Health insurance discount.

    Cons

    Lack of structure and policies within Information Services.
    No progression in terms of salary or role.
    High achievers receive little or no financial reward for their efforts, mediocracy is reinforced as a direct result of top management's failure to recognize and reward people financially.
    Managers don't have a background in management and lack management skills.
    Politics and favoritism are rampant within Information Services and people are promoted or hired on the bases of their relationship with top management and the CIO.
    HR has no influence or input on role and salary progression or any other important matter in Information Services. They spend their time trying to enhance the company's image online and act as if they actually care.

    Bupa Response

    2 May 2018

    Hi there,

    As a recent Bupa employee, we find the serious nature of your feedback very concerning, and would like to reach out for a confidential discussion to explore your experience further... More


  6. "Good but too much politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bupa full-time (More than 3 years)

    Pros

    - Work-life balance (flexible hours/work places)
    - Great people

    Cons

    - Still too much politics: project teams work in competition with each other, rather than in collaboration, those duplicating work, not knowing what others are doing
    - Too much involvement of third-party consulting companies which come and go, instead of investing to internal people

    Advice to Management

    Rely more on permanent stuff rather than on third-party consultants; let your people learn and grow

    Bupa Response

    23 Apr 2018 – Resourcing Partner

    Hi there,

    Thank you for taking the time to share your experience working at Bupa. We always love hearing from current employees, so thank you for reaching out.

    We are pleased to hear you are... More


  7. "Great company but it requires management shakeup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Bupa full-time

    Pros

    Great Culture
    Flexible working environment
    Reasonable Benefits

    Cons

    Too slow to change
    Bureaucratic
    Likes to retain even bad performers

    Advice to Management

    There are many people in Bupa who have been there for more than 10 years. Bupa should do shakeup and remove those people as they are the biggest hurdle for any change.

    They are extremely arrogant because of their knowledge not ready for any change and they can't admire and appreciate new ideas.

    They also feel that only they know everything.

    Advice to management: If Bupa wants to grow then remove those individuals who have been there for more than 10 years.

    Advice to veterans in Bupa: There is are equally good opportunities outside Bupa as well. Grow yourselves and use your expertise elsewhere. 10 years is more than enough time for one company. Come out of your comfort zone. New people coming in Bupa come with experience and knowledge so let others also do good job.

    Bupa Response

    29 Apr 2018 – Resourcing Partner

    Hi there,

    Thank you for taking the time to share your experience working at Bupa. We always love hearing from current employees, so thank you for reaching out . It's pleasing to hear you speak... More

  8. "Going through a difficult time of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bupa full-time (More than 5 years)

    Pros

    Great company purpose, respected brand.

    Cons

    Needs a change in senior leadership if the organisation is to remain competitive. Company culture leaves a lot to be desired, too accepting of mediocrity, several toxic leaders setting the tone for all.

    Advice to Management

    Be brave enough to make the changes you know you need to make. Remember that culture cannot be mandated, you must live and breathe your values not just make them words on a poster.

    Bupa Response

    23 Apr 2018 – Resourcing Partner

    Hi there,

    Thank you for sharing your feedback.

    As a former employee, we find the serious nature of your feedback concerning and would like to reach out, to offer you with an opportunity to... More


  9. Helpful (1)

    "Bupa Aged Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AIN in Sydney
    Current Employee - AIN in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bupa part-time (More than 5 years)

    Pros

    i dont have anything to say for the Pros

    Cons

    Lack of supplies
    Money and budget more important than the quality of care.
    anyone can work in the kitchen without the right qualifications treatment of staff is lacking which results in a lot of sick leave
    speaking of sick leave you have to fight to get paid for your sick leave.
    you are unable to cash in your long service leave
    Underpaid and Understaffed compared to other companies

    Advice to Management

    Listen to your staff
    have better communication and leadership skills
    be more ethical

    Bupa Response

    29 Apr 2018 – Resourcing Partner

    Hi there,

    As a current Bupa employee, we find the serious nature of your feedback concerning and would like to reach out, to offer you with an opportunity to discuss and provide more information... More


  10. "No wonder there copping it in the papers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recreational/Lifestyle Activities Officer in Windsor, Victoria
    Former Employee - Recreational/Lifestyle Activities Officer in Windsor, Victoria
    Doesn't Recommend
    No opinion of CEO

    I worked at Bupa full-time (More than a year)

    Pros

    dementia education and training

    Cons

    culture
    bullying rife
    top heavy
    Behaviour does not reflect mission and values

    Advice to Management

    Get real

    Bupa Response

    11 Apr 2018 – Resourcing Partner

    Hi there,

    As a recent Bupa employee, we find the serious nature of your feedback concerning and would like to reach out, to offer you with an opportunity to discuss and provide more information... More


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