CLS Group Reviews

I have it on excellent authority that the latest positive comments you seen on here have been deliberately planted as a method by HR to deflect from the attention the rest of the comments are receiving. As many have mentioned the CEO is not hands on, but relies on his close circle to inform and instruct him. The Human Resources department is at the heart of the cultural problems, yet grotesquely spends thousands on programs and resources to help change the culture, and justify its needs. Mark my words, this is a very corrosive and difficult environment to work and stay happy. The head of HR is the master spin doctor, and the most feared person in CLS, very unapproachable. She controls the politics and the pulls the strings of the executive board. If you cross her, you will receive your P45 very soon. The biggest problem is that there are too many chiefs and not enough indians at this organization, the tussle for power and control is immense. Unfortunately a lot of people get caught in the crossfire, and this has a effect on moral.

People are employed for their expertise but are not allowed to use their initiative. There are some extremely bad bullies. It is very targeted and nasty. This is by managers and people that are their 'side kicks' that are grossly incompetent but will not admit to their inadequacies (but rather put them in a 'management' role. They are always looking for scapegoats to shift the blame, even if the person is very professional and does a far superior job than them. There is no escalation process to deal with managers that are bullies. Some of the managers based in the US treat their team members in London like slaves: they dictate, don't listen, and don't inform them what is happening. They do not plan things properly, everything is a reaction, they don't listen and then when it goes wrong and try to shift the blame. They treat seasoned professionals as if they are junior apprentices, undermining them and insulting their intelligence. The way some US managers speak is dogmatic, controlling and nasty with zero courtesy. The do not support their team members, ignore emails then demand things to be delivered when they click their fingers (despite it being delivered already (or they had forgotten they'd asked somebody else to do also) but they missed it or it is something they were provide support/responses on). Some managers and their teams do not treat their staff with any respect. They do not acknowledge all the great work but instead become extremely vindictive if a professional raises a concern to them as a risk about operational practices and standards. Instead they try to make your life unbearable so that you leave and try hard to find something about you or your work to criticize, and withhold privileges that is common to other team members as revenge.