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CVS Health Reviews

Updated 19 January 2019
14,014 reviews

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2.8
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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
5,078 Ratings

Employee Reviews

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  1. Featured Review

    Helpful (3)

    "Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Stamford, CT (US)
    Former Employee - Pharmacy Technician in Stamford, CT (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health full-time (More than 5 years)

    Pros

    Schedule flexibility, ability to work at multiple locations if desired, benefits.

    Cons

    Not much work recognition, customers can be rude, uniforms.

    Advice to Management

    Recognize your employees more often, offer more opportunities for career growth, pay for education.


  2. Helpful (688)

    "15 year manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL (US)
    Former Employee - Store Manager in Orlando, FL (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.

  3. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Manager
    Current Employee - Pharmacy Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than 3 years)

    Pros

    Great staff, great team, great environment

    Cons

    Can get really busy and stressful as a pharmacist with no scheduled lunch time


  4. "Pharmacy Technician"

    StarStarStarStarStar
    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician

    I have been working at CVS Health part-time

    Pros

    flexible hours, intelligent staff, no previous PhT experience reqd

    Cons

    not much room for career growth


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CVS Health full-time (More than 3 years)

    Pros

    Generous benefit package for employees

    Cons

    Long hours and frequently understaffed


  6. "Medium paced environment"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Retail Sales Associate in Pittsburgh, PA (US)
    Current Employee - Retail Sales Associate in Pittsburgh, PA (US)

    I have been working at CVS Health part-time (Less than a year)

    Pros

    Slow paced at times, elderly regulars, room to get more hours

    Cons

    The excessive couponing (lol), some rude customers and have to multitask at times.


  7. "Increase work, less hours"

    StarStarStarStarStar
    Current Employee - Pharmacy Technician in Carrollton, GA (US)
    Current Employee - Pharmacy Technician in Carrollton, GA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health part-time (More than a year)

    Pros

    now starting at 11 for techs

    Cons

    work-life balance. Increase in prescriptions and fewer hours are given to complete

    Advice to Management

    give more hours to staff to accommodate for workload

  8. "Salary"

    StarStarStarStarStar
    Current Employee - Supervisor
    Current Employee - Supervisor

    Pros

    Good opportunity for career growth and training.

    Cons

    Hard to manage work life balance


  9. "good summer internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Chicago, IL (US)
    Former Employee - Pharmacy Technician in Chicago, IL (US)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at CVS Health part-time (Less than a year)

    Pros

    lots of experience that translates well to any other pharmacy job

    Cons

    spread thing and need more people hired


  10. "Good Management , Friendly Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CVS/Pharmacy Tech in Hayward, CA (US)
    Current Employee - CVS/Pharmacy Tech in Hayward, CA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Chill people, everyone is in the same boat.

    Cons

    DM might be overly strict.