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CVS Health Reviews

Updated 18 November 2018
13,720 reviews

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2.8
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Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
4,966 Ratings

13,720 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (675)

    "15 year manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL (US)
    Former Employee - Store Manager in Orlando, FL (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.


  2. "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health part-time

    Pros

    Friendly environment and managers really work with your schedule if needed.

    Cons

    Store success depends on competent staff which can be lacking.

    Advice to Management

    None

  3. "No hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health full-time

    Pros

    Easy environment good discount 30% off of cvs brand 20% off of the other brands

    Cons

    Por management, no hours available which falls into not enough employees. I was a beauty consultant and had to do everything. Work on photo ring at register take care of self checkout and also be a shift leader all on in one it’s honeslty terrible

    Advice to Management

    Please get more hours that way we can staff accordingly


  4. Helpful (1)

    "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health part-time

    Pros

    There is a great team and people are understanding.

    Cons

    Hours are low.
    Management comes first


  5. "none"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Silver Spring, MD (US)
    Current Employee - Anonymous Employee in Silver Spring, MD (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health part-time (More than a year)

    Pros

    career Development, communication, customer services experiences and exercising challenging environments

    Cons

    workload is management is not good

    Advice to Management

    Work load management


  6. "shift supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health full-time

    Pros

    good friendly environment to work

    Cons

    less employee with per shift
    management is unorganized


  7. "Clinical Pharmacist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time

    Pros

    Good hours and flexibility compared to retail.

    Cons

    Forced OT with little notice.

  8. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL (US)
    Former Employee - Anonymous Employee in Miami, FL (US)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at CVS Health full-time

    Pros

    Great health, vision, dental Benefits

    Cons

    Approval for leave of absence. If it isn’t medical related good luck getting approved.

    Advice to Management

    Hire more professional Store Managers


  9. "CVS"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than 3 years)

    Pros

    Good environment. Always friendly. I like it

    Cons

    None. There is nothing negative I can say.

    Advice to Management

    Good environment. Always friendly.


  10. "Pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health part-time

    Pros

    Flexible work hours. Good benefits. Good , free resources for support and continuing education. Good pay.

    Cons

    Long days can be challenging, thin support staff, a lot of tasks to accomplish daily with thin staffing.


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