CVS Health Reviews | Glassdoor.com.au

CVS Health Reviews

Updated 22 April 2019
14,551 reviews

Filter

Filter


2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
5,284 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (22)

    "Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Stamford, CT (US)
    Former Employee - Pharmacy Technician in Stamford, CT (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health full-time (More than 5 years)

    Pros

    Schedule flexibility, ability to work at multiple locations if desired, benefits.

    Cons

    Not much work recognition, customers can be rude, uniforms.

    Advice to Management

    Recognize your employees more often, offer more opportunities for career growth, pay for education.


  2. Helpful (717)

    "15 year manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL (US)
    Former Employee - Store Manager in Orlando, FL (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.

  3. "Relatively Good Experience but under paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician
    Former Employee - Pharmacy Technician
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CVS Health part-time (Less than a year)

    Pros

    Lots of available hours
    Pharmacy was always organized and work days went fast
    Learned a lot about healthcare, Insurance and Medications
    The ability to help customers get the medicines they need in a timely manner
    Fast paced environment (this could also be a con if you're not used to it)
    wonderful staff

    Cons

    Very small pharmacy barely any space to move around
    Not enough staff
    Pay was to little for my position


  4. "Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate
    Current Employee - Associate

    I have been working at CVS Health part-time (Less than a year)

    Pros

    Good work environment
    Good for students

    Cons

    Can be Too much to memorize


  5. "Hard work and Integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor Rx in Walnut Creek, CA (US)
    Current Employee - Shift Supervisor Rx in Walnut Creek, CA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than 3 years)

    Pros

    If your'e willing to work your butt off and take all oppurtunites for training you can move up.

    Cons

    With the company growing at such a rate there are a lot of changes so you MUST be flexible at all times.


  6. "Not Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Northbrook, IL (US)
    Current Employee - Advisor in Northbrook, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health full-time (More than 10 years)

    Pros

    Generous Bonus and 401K Match

    Cons

    Low annual raises. Benefits continue to decline (become more expensive) year over year

    Advice to Management

    Do not be cheap. Treat your employees as your #1 priority/asset and they will in turn provide loyalty, greater innovation and better customer service. Happy/enthusiastic customers make purchases and increase the bottom line. Prioritizing the bottom line as the highest value is a completely backwards approach. A healthy bottom line is a byproduct of happy and committed employees/customers.


  7. "Great job to start off"

    StarStarStarStarStar
    Current Employee - Pharmacy Tech
    Current Employee - Pharmacy Tech
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health part-time (Less than a year)

    Pros

    Staff are always friendly and respectful

    Pays well

    Cons

    System updates and new hoops to jump through but can be dealt with in time

  8. Helpful (4)

    "Stressful with little hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health part-time (Less than a year)

    Pros

    Coworkers are great. Pharmacists work very hard.

    Cons

    CVS cut back many hours and the employees are overwhelmed with all the customers. Customers get angry at the employees but the employees are unable to do anything about the long wait because there is only 1 technician working with the pharmacists.


  9. "cvs is ok for the most part"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health part-time (Less than a year)

    Pros

    pay rate and HR communication is great

    Cons

    manager was not as flexible as stated in the interview. I was put down as part time worker but I worked full time hours


  10. "cvs cpht"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cvs Tech II
    Current Employee - Cvs Tech II
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    alot of overtime and nice supervisors

    Cons

    too much overtime, high turnover rate

    Advice to Management

    pay more