Good intentions don't make up for bad management n poor business sense
Pros
Puts customer first n always trys to make customer happy Always put customer first Always try to anticipate wot customer wants from products the manager thinks he know.
Cons
Rarely sells current stuff Rarely implements current technologys Manager held on too tight and often asked the impossible, sumtimes even insisting on ridiculous things becoz he thought it was right way but never sends anyone to learn the current way 2 do things. Customer always ended up with a cheap solution that cut corners and then when it din't work rite we swallowed cost 2 fix it. Great for the customer that don't want to spend money, rubbish for profit margin I bet. Morale generally low, nobody was truly happy but stayed bcoz when owner was out of office or on hols it was gr8 place to work. Moment he came in it became a witch-hunt tho and it was always 'who will Greg pick on next'. He would always have 1 favourite who could do no wrong (whoever was newest) and would then project his insecuritys on rotation to whichever person last tryed to tell him "no" bcoz his idea was wrong or outdated last.