Does Capital Remodeling pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Remodeling employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Capital Remodeling. This rating has decreased by 27% over the last 12 months.

How satisfied are employees working at Capital Remodeling?

35% of Capital Remodeling employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Remodeling 2.6 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Capital Remodeling?

Sales Representative (14) , Call Center Representative (10) , Outside Sales Representative (8) , Manager (6) , Sales (5) , Marketing Director (4) , Phone Sales Representative (4) , Product Specialist (4) , Anonymous Employee (3) , Marketing (3) , Project Manager (3) , Bathroom Installer (2) , Marketing Representative (2) , Recruiter (2) , Sales Associate (2)

What are the pros of working at Capital Remodeling according to real employee reviews?

"The manager was a good guy" ((in 8 reviews)); "Commission can lead to big money if x+x+x+x occur." ((in 8 reviews)); "Management is accessible and willing to listen and the company is constantly changing to meet the needs of the staff and clients." ((in 7 reviews)); "I've been here so long because of the great stable environment, amazing income potential, laid back but professional atmosphere, and the fantastic people I'm surrounded by on a daily basis." ((in 5 reviews)); "They payed pretty well and the staff was great to work with plus once you were installing with them for a little while they didnt really come out and check up on you so no one was breathing down your neck" ((in 4 reviews))

What are the cons of working at Capital Remodeling according to real employee reviews?

"They force employees to work for extended hours and carry overwhelming amounts of workloads." ((in 4 reviews)); "they cut your pay if they lose money" ((in 4 reviews)); "commissions were low and call center co workers could sometimes get distracting" ((in 3 reviews))

Capital Remodeling Reviews

2.6

35% would recommend to a friend

(141 total reviews)

Nathan C Wise

32% approve of CEO

32% positive business outlook

Ratings by category

2.7

Diversity and inclusion

2.6

Work/Life balance

2.6

Senior management

2.6

Career opportunities

2.5

Culture and values

2.5

Compensation and benefits

Capital Remodeling has an employee rating of 2.6 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital Remodeling employee rating is 30% below average for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

141 reviews

1.0

30 Nov 2015

CEO is SHADY.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Competitive pay. Job is easy enough.

Cons

I know for a FACT that the CEO fabricate and write reviews on sites like this, Angie's List, etc. Look at the past positive reviews... all posted within the same few days. Not a coincidence.

1.0

6 Nov 2023

Toxic From The Top Down

Corporate staff

Recommend

CEO approval

Business outlook

Pros

Some of the staff are nice.

Cons

I could write an entire novel (Maybe I will!) but in summary if you value your mental and emotional well being do not work here. Some examples of what the staff experienced during my time there is: 1. The President of the company having full on tantrums screaming profanities, throwing objects, kicking his office furniture and slamming his door so hard the walls shook. The Owner is fully aware and allows this, all he cares about it his profit. 2. Unethical, Outdated and Inefficient business practices exacerbated by a deliberate understaffing and under qualified staffing in an idiotic attempt to save money on output yet this always comes back in tens of thousands lost to errors and unpaid accounts due to dissatisfied customers, incompetent installers and overburdened project managers. 3. Rather than resolve the above issues by investing in solutions and staff rest assured if you work here the pressure on you will be enormous to force clients to accept substandard work and products at a premium and woe be it to you if you can’t get water from a rock. 4. After leaving this employer the quality of my mental, physical and emotional well being increased exponentially and I can’t believe I dealt with this environment as long as I did.

5.0

10 Mar 2018

Good Company, Job is not for everyone

Sales representative

Recommend

CEO approval

Business outlook

Pros

Since I work out of the Fairfax office as an in home designer/sales rep I can only speak regarding my experiences there. As a thirty year veteran in sales, more than 10 of it in in-home sales I feel qualified to judge a good company from a bad one and consider myself pretty selective in who I work for and have never held any job for less than 5 years. Reading some of these reviews made me feel compelled to write my own. No company is going to please everyone, especially when its a commission based sales position, but after a year with Capital I'd say it checks more boxes than most. Managers sincerely care about employees success and do everything reasonable to help them obtain that. Company genuinely tries to do the right thing by their customers, If they didn't I wouldn't be working here. Experienced, successful reps are given a reasonable amount of latitude without constant micro-managing. New and inexperienced ones should expect a certain degree of oversight and tighter control, respect and trust must be earned its only reasonable. Income potential is excellent, If you do your job well you will be compensated, but sales, especially in-home sales, where closing on the first visit is crucial is not for the majority of people. The company does employ a first visit close philosophy, hey home improvement is a competitive business, but not to the point that they grill customers to the point of harassment. The company has a great history and good to great products that make it possible for a good salesman to succeed and still sleep at night. Overall a very friendly and helpful working relationship with other team members. Some sales environments often create an almost hostile relationship between between co-workers, here I've seen nothing but genuine interest in each others success and willingness to offer advice and share tips among team members. No cold calling, nor is their idea of an appointment a homeowner who just closed on a house and the company expects you to jamb your foot in the door and talk your way into the house. Your leads are for the most part (99%) interested homeowners who have contacted the company about having something done in their home. Extensive product line. Maybe you struggle in kitchen sales, but excel at windows or roofing and siding, your leads will be tailored to your strengths to help you succeed.

Cons

Its commission based pay, If you can't live with that uncertainty this may not be for you. If you have never had a commission based job before it can be unsettling at first, but if you can get over the hump and are willing to listen and learn a very healthy 6 figure income is possible, not guaranteed, but definitely possible for a reasonably competent salesperson. Large territory means many miles on the road, expect to log over 30,000 miles per year. Uncertain work schedule, as an appointment based process, you will be on-call waiting for final confirmation that the customer will be available. The good thing is I have seen an extremely low, almost non-existent, no show rate where you drive 20 miles only to find no one home. I would guess this happened almost 20% of the time at my previous employer. Potentially long days, this is not a 9-5 job with weekends off, but they do try to accommodate your schedule needs within reason. Compared to other sales jobs I've had, this schedule is much easier to deal with, with Sundays off and most holidays as well, even extra days at Christmas, not something I've encountered in my sales career, I will take this schedule any day.

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