Captain D's Reviews

3.0

47% would recommend to a friend

(522 total reviews)

Philip M. (Phil) Greifeld

57% approve of CEO

33% positive business outlook

Captain D's has an employee rating of 3.0 out of 5 stars, based on 522 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Captain D's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

522 reviews
1.0
6 Mar 2017
Recommend
CEO approval
Business outlook

Pros

They have benefits, the company is expanding. Just like any job, if you have a good supervisor, you should not have too many issues.

Cons

-Benefits are expensive and below average. The health alone is below industry standards. I believe the company pays very little for benefits compared to other companies. -Pay is generally lower than competitors, but is variable, I believe the company leadership is paid very well. Middle and lower management not so much. -Upper management has lots of turnover so don't get attached to anyone. -If you are in Operations, there has been no COO for sometime and other departments push Operations around. Same can be said for other departments without a chief officer. -Purchasing is aggressive, often times taking a leadership role in how things should be done. This leads to a great amount of conflict on all fronts. -The new accounting team is terrible. Most of them dress unprofessionally, expense checks are slow, reports on spending are few. They were clearly much cheaper than the system previously in place. -There is always drama around any bonuses paid by the company. Annual bonuses are given out in April or May for the previous year - which is Super Slow. Of course if you are not with the company, no bonus is paid. -If you leave they will be angry and not give you your vacation pay. You must quit without notice (go on vacation and not come back) to get paid. The vacation policy was the brain child of the latest CFO and is causing issues within the company. -If you are not an HCE, 401k match is VERY low, well below industry average. I believe it is about 1/2 a percent, but it is only given based on "company performance" and varies annually.

1.0
26 Aug 2014

Animals

Recommend
CEO approval
Business outlook

Pros

Whatever good in the last 5 years has just evaporated

Cons

I was just fired from this place after 5 years of being a good worker by a TEXT MESSAGE because I didn't want to work on my day off. I was never late, never called out, always worked my shifts til I was sure I was done, even helped a manager do his work despite being a higher pay rate than me... I even worked some days off before(this was the first time I didn't) and never made a fuss about it. I feel like I've been punched in the gut and am just disgusted. Meanwhile the people they made managers can't even do their job or don't even want to work their shifts. Maybe I'm going out at the right time but it sure as hell sucks.

Viewing 1 - 3 of 522 Reviews

Glassdoor has 529 Captain D's reviews submitted anonymously by Captain D's employees. Read employee reviews and ratings on Glassdoor to decide if Captain D's is right for you.