Where do I begin?
Don’t be fooled by the open format office, the free snacks, or the Mario Kart in the common area. This business holds no startup values and instead runs as a tight-lipped, regime-style corporation where everyone is treated like a robot minion.
The only positive thing I can say about this despicable company is that the ground level employees (as in, the ones who are actually creating revenue and doing the work) are absolutely amazing. Nothing brings people together like a common hatred. Most days, the only reason I could get myself out of bed to come to work is because of the incredibly strong and wonderful women on my team.
While the people who are hired to do the actual work are amazing, upper management has no desire to use anyone for their real talents. Hardworking, smart, creative people are used as warm bodies stuck behind a desk, being manipulated like little wooden puppets to do the bidding of the soulless co-founders. So the whole place becomes a human mill, turning over person after person in the same roles because everyone is miserable within six months. The website doesn’t post tons of jobs because the business is flourishing- they’re just refilling the same roles year after year.
If you’re a female and you want to do anything important with your life, avoid this company. Those who are allowed to make decisions are middle-aged white men who will make a ridiculous amount of money just for barking orders at you, ones that they don’t even know how to execute themselves. They like to pretend this is an equal institution but the underlying sexism is extremely apparent. Sure, there are women in upper management- two of them to be exact- but they aren’t decision makers, they’re literally just female faces so the founders can feel like they’re providing equal opportunity- again, warm bodies.
Growth opportunities genuinely do not exist. There is nowhere to move up to, especially if you’re a woman in the ops department, and if you miraculously do get promoted, you’ll be piled on with the work of three people but without the equivalent pay bump. Your pay potential will make you laugh at how measly it is, especially if you’re “commission-based.” The work required to acquire even a minimal amount of commission is back-breaking. If you’re in a market other than NYC or SF, enjoy doing work beyond your own. Management just looks at you as a part-time employee and will fill up your hours with an insane amount of work that isn’t even in your own market, just to avoid hiring anyone else.
Sales are declining rapidly to the point of pure desperation on behalf of the co-founders. The micromanagement and helicopter-parenting of the CEO is absolutely mind-blowing. There is no autonomy in the operations department, just robotic orders being demanded from the top, from the people who don’t have a single clue about the actual needs of clients. You’ll get asked probing questions about any client that leaves (even ones that bring in less than $500 a month), as if it’s entirely your fault, and they’ll assume it is until they get bored or have another crisis to manage.
And finally, if you consider yourself passionate about food or hospitality, this is most definitely not the place for you. You’ll be required to ask things of vendors that will go against the moral fiber of your being. Making them spend their own money to provide for a selfish, disrespectful client that doesn’t actually bring in that much money, and only out of the founders’ fear that the big name client will end up at a competitor.
The reviews you see here aren’t from disgruntled employees who got fired- they’re from talented, hardworking people that got so fed up with being overworked, under appreciated, and disrespected that they had to find somewhere else to go in order to save their health and sanity. This company can’t actually afford to fire anyone because people leave so often that they have to hold tight to whoever is left.
If you want to spend your days miserable and broken, by all means, get yourself a job at Cater2Me. There sure are plenty of them available.