Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Centrelink

      Is this your company?

      Centrelink Reviews

      2.7

      54% would recommend to a friend

      (85 total reviews)

      42% positive business outlook

      Centrelink has an employee rating of 2.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Centrelink employee rating is 26% below average for employers within the Government and public administration industry (3.6 stars).

      Reviews by job title

      85 reviews
      3.0
      17 Feb 2010

      Politics

      Operations management
      Recommend
      CEO approval
      Business outlook

      Pros

      Work-life balance is acceptable, though I have had better in private industry. Knowing that the work that you are doing is performing a social good.

      Cons

      Nothing ever seems to get done. Endless meetings on trivial things that a decent executive or manager could decide on in 5 minutes takes twenty staff 2 hours to get a draft document out.

      2.0
      12 June 2019

      Service Officer

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay ok once you get to the top of your pay band.

      Cons

      Micromanagement of staff to the point of causing mental illness issues, old systems that are poor and new systems that are worse with more issues. Career progression if you are friends with the right people and a lot of sucking up. No job security , future looks bleak as giving jobs to casuals and full time staff spend time fixing the casuals mistakes or apologising for casuals wrong information given out. ICT barely exists no IT local help just admin staff who were phone staff giving it a go. No option to choose your work as not all staff like processing claims in a dinosaur system and enjoyed help customers on the phones. Sites are shrinking , people leaving and not being replaced.

      3.0
      2 Nov 2022

      Meh

      Customer service officer
      Recommend
      CEO approval
      Business outlook

      Pros

      None none none none none

      Cons

      Some some some some some

      Viewing 1 - 3 of 85 Reviews
      Related searches: Centrelink jobs | Centrelink salaries | Centrelink benefits | Centrelink interviews
      ReviewsCentrelink reviews

      Glassdoor has 116 Centrelink reviews submitted anonymously by Centrelink employees. Read employee reviews and ratings on Glassdoor to decide if Centrelink is right for you.