Good products, poor delivery. Great work/life balance.
Pros
Team Managed Time off PTO (only if your colleagues didn't take off yet). 401k matching up to a percentage. Fully remote option. Tech-support and lower-level employees very down to earth. Monthly company wide meetings. Company-wide slack channels, many to choose from. E-Learning availability.
Cons
No exit interview, couldn't express anything before leaving. Expectation to work beyond the work hours of 9-5 with no overtime unless hourly employee. Lack of promotion opportunities depending on your job title. In order to move up, I would have needed to change departments. Weekly report cards of what you did, these seem to be more important than your actual tasks. Job title and duties constantly change, no review or increase in pay regardless of the increase in duties. Some supervisors have little supervisory experience. Instead of fixing internal product issues, you're expected to exaggerate to customers regarding product logistics. Upper management doesn't even know all of the products they have in this company/fully understand them. Ageism. Cliques. Annual bonus and raise are capped at 5% of your income, difficult to move up if you're lower on the salary end. If you make your weekly and bi-annual reviews look fancy, you'll get the raise. If you don't, you won't. To summarize, very money hungry and capitalist environment that made it a negative experience for me, and my some of my previous co-workers. \