Choose Chicago Reviews

2.5

35% would recommend to a friend

(19 total reviews)
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Lynn Osmond

Not enough data to show CEO approval

23% positive business outlook

Choose Chicago has an employee rating of 2.5 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Choose Chicago employee rating is 30% below average for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

19 reviews
1.0
27 Dec 2024

Room for Improvement

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great events around the city

Cons

They use the perks to justify low pay for newcomers. Remote bosses love to micro manage but lack technical competency. Leadership will foster relationships/talent with entry level employees to only externally hire candidates when positions open.

1.0
5 Feb 2024

Chair needs to be let go

Recommend
CEO approval
Business outlook

Pros

Hard working team. Immensely important work produced by dedicated team.

Cons

The Chair is too involved in the day to day operation of the company. Too many executives — Lyn Osmond, David Whitaker, Mark Anderson, Julie Mullins, Dawn Young, Rita Chen and the list goes on - have left because of his ineptness. Time for a Change.

1.0
7 Feb 2023

Terrible management, siloed departments, old school mentality

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great mission: Promote Chicago as a place for convention and visitor sales and tourism; opportunity to work with wonderful, varied partners (museums, restaurants, hotels, etc.); leads fun events like Chicago Restaurant Week.

Cons

- Old school mentality is pervasive throughout the organization - Departments are completely siloed with little collaboration (media relations, neighborhood strategy, corporate communications and marketing operate in their own worlds, for example) - Little room for strategic planning - Years-long history of ups and downs with furloughs and layoffs (this was a problem well before the pandemic) - Senior leadership aren't keeping pace with changing trends and technology barriers are pervasive - One Vice President doesn't live in Chicago, let along anywhere in Illinois - HR protects old leadership - Many departments outsource work to agencies - Many managers don't prioritize a healthy work/life balance - Horrendous onboarding experience - Terribly non-existent training for managers - Skeleton staff for such a large DMO

Viewing 1 - 3 of 19 Reviews

Glassdoor has 22 Choose Chicago reviews submitted anonymously by Choose Chicago employees. Read employee reviews and ratings on Glassdoor to decide if Choose Chicago is right for you.