Cityblock Health Reviews

3.2

42% would recommend to a friend

(339 total reviews)
avatar

Toyin Ajayi

58% approve of CEO

39% positive business outlook

Cityblock Health has an employee rating of 3.2 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cityblock Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

339 reviews
3.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Cityblock's mission to bring equity to the healthcare environment is admirable and a mission worth pursuing. You can bring your whole being to work to take care of the people who need it most, and have access to it the least. The company does tend toward hiring local people for in person work. We are able to establish trust with our members, I think, more easily. Salary for APPs is quite a bit above median for this geo.

Cons

Frequent change and fragmented communication, along with hasty and incomplete training make for confusion at all levels. There is distrust of the C-suite, right now, secondary to the sudden reorganization of the company in March 2026. For a company committed to health care equity, I think our employee insurance can be cumbersome.

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

I appreciate the company’s mission and the impact of the work we do.

Cons

One of the biggest challenges with my current role is the lack of consistency, communication, and accountability. Processes and expectations change frequently, sometimes on an almost daily basis, with minimal training or guidance provided. Management often does not have clear answers when questions arise, and employees can be perceived as argumentative for asking clarifying questions, even when they are simply trying to ensure they are completing their work correctly. Additionally, the attendance policy is very rigid. If an employee does not have PTO available, taking time off is extremely difficult, and even requesting unpaid leave can result in disciplinary action. There have also been instances where professional communication and leadership standards were lacking. For example, I have experienced a manager ending a meeting abruptly and then later documenting events in a manner that I did not feel accurately reflected what occurred. While I recognize that not all members of management operate this way, I have found that this particular manager struggles with accountability and constructive communication. Overall, I would prefer to work in an environment that values clear communication, proper training, professionalism, accountability, employee support, and a healthier work-life balance.

1.0
20 May 2026

Meaningful mission hindered by politics and instability

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great and meaningful mission and purpose.

Cons

Constant politics, frequent layoffs, no clarity or transparency on direction. Senior leadership chooses to ignore clear issues and standardize processes. No accountability or escalation paths. Everything is financial driven, leadership is focused on short term wins instead of long term value.

Viewing 1 - 3 of 339 Reviews

Glassdoor has 348 Cityblock Health reviews submitted anonymously by Cityblock Health employees. Read employee reviews and ratings on Glassdoor to decide if Cityblock Health is right for you.