Coach Reviews

3.8

77% would recommend to a friend

(3,408 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
31 Mar 2019

Sales assistant

Recommend
CEO approval
Business outlook

Pros

The coworkers are amazing and will keep you sane through the bad management. If you like the brand then the discount will benefit you.

Cons

Management is the WORST. They know Chinese people are their biggest customer base and stress it to you constantly, but as an actual Chinese person myself, they constantly looked down to me. All my coworkers were treated horribly, they did not accept your leave at all even if it was a family emergency. A lot of people were pushed out of the company after years of stable employment. In the three years I worked there, I saw a huge turnover of 7 managers. No one valued the staff and treated us as disposable numbers.

1.0
18 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Most staff are nice. Customers are usually nice too.

Cons

Bullying, poor management of the store and of Coach in Australia, petty management and store manager

Viewing 1 - 3 of 3,408 Reviews

Glassdoor has 3,749 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.