Coles Express Reviews

Updated 21 Jan 2021

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3.5
62%
Recommend to a Friend
Pros
  • "Plenty of hours available, great team members, excellent progress opportunities(in 7 reviews)

  • "Good pay rates for a fresher to start(in 5 reviews)

Cons
  • "Night shifts are painful sometimes(in 4 reviews)

  • "There is not really any specific con I could find but we can say sometimes we have very rude customers at servos(in 3 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good Environment to work in, lots of challenges to polish yourself."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Site Manager in Melbourne
    Recommends
    Positive Outlook

    I worked at Coles Express full-time for more than a year

    Pros

    Support from management in Learning

    Cons

    Grouping is a big problem is this company

  2. "understaff"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative (CSR) in Melbourne
    Recommends
    Positive Outlook

    I have been working at Coles Express part-time for more than 5 years

    Pros

    flexible , good pay , easy eork

    Cons

    understaff , you have to be byurself for hours every day

    Continue reading

  3. "Good for short term"

    4.0
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Customer Service Representative in Moorabbin

    I worked at Coles Express part-time for less than a year

    Pros

    Flexible work hours, member benefits

    Cons

    Gets really busy at times

  4. "Good company to be in"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Perth, Western Australia
    Recommends
    Positive Outlook

    I worked at Coles Express part-time for more than a year

    Pros

    Good pay. If you rise to level of manager there is so much to learn

    Cons

    Very busy, all day shifts , no breaks even in 8 hours shift

  5. "Good for when either studying or working full-time at another position"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Brisbane
    Recommends
    Neutral Outlook

    I have been working at Coles Express part-time for less than a year

    Pros

    Other staff and management are welcoming and helpful most of the time, there is ample access to training materials and help from colleagues, with constant re-training and reminders of specific policies that are required. Work is almost constantly available when wanted, with almost constant offers for extra work.

    Cons

    It can be uneccesarily stressful at times from certain management elements, also it is retail convenience, as is such, customers can be more often than not quite abusive. Along with this for a company that specifies safety as first, there are a number of sites, that especially when arriving for or leaving from late night or early morning shifts can have unsafe parking and other areas that lack proper lighting and security cameras.

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  6. "Workplace where upper management is pushing hard to achieve "good" numbers, for the cost of the rest of the workers"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Console Operator in Adelaide
    Doesn't Recommend
    Negative Outlook

    I worked at Coles Express part-time for more than 5 years

    Pros

    Friendly coworkers to work with and supportive store managers

    Cons

    The number of working hours per store have been drastically cut over the last year, allowing the upper management to provide good savings figures to their management. Upper (area, state) management does not know any other way to produce extra money, making it harder for everyone, while their figures are good.

  7. "good place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Brisbane
    Recommends
    Positive Outlook

    I worked at Coles Express part-time for more than a year

    Pros

    no work tension at home

    Cons

    shift timings and rude customers once in a while

  8. "Bad company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Support Advisor in Melbourne
    Doesn't Recommend
    Negative Outlook

    I have been working at Coles Express full-time

    Pros

    none what so ever, stay away.

    Cons

    everything is wrong with this company.

  9. "Good"

    5.0
    Former Employee - Coles Team Member in Toowong

    I worked at Coles Express full-time

    Pros

    It's a good place to work

    Cons

    The hours are not great

  10. "work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Penrith
    Doesn't Recommend

    I have been working at Coles Express full-time for more than a year

    Pros

    team members comapny benefits customers

    Cons

    boss,, managment roster life balance

    Continue reading
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