CoolHeads Reviews

3.0

45% would recommend to a friend

(18 total reviews)

57% positive business outlook

CoolHeads has an employee rating of 3.0 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoolHeads employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

18 reviews
1.0
16 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Retention was great, lax dress code, chill management and staff. Will hire anyone off the street (literally)

Cons

Paychecks sucked…you make more money part time…which makes no sense. Pays each location different Lack of organization through the whole company. Owners are full of open ended promises Lack of accountability(owners) Lack of integrity (owners) Terrible marketing They take money out of your check for anything they can think of then tell you to refer to their “business model” Under staffed Will hire literally anyone..

1.0
1 Dec 2025

DON'T DO IT

Recommend
CEO approval
Business outlook

Pros

Once you build up the clientele the money can be good, but don't plan on keeping any of them

Cons

Hostile work environment, if there is a toxic employee there will be no punishment as long as they make them a good amount of money. They will deduct your pay and or keep your pay if you make them mad when you try to leave. Will change your schedule without talking to you. Managers are just there to do dirty work. All decision are made by owners who could careless about their employees. They are just money hungry and care about themselves.

1.0
16 Aug 2024

Terrible

Recommend
CEO approval
Business outlook

Pros

Flexible shifts because they were desperate for help

Cons

Checks were always wrong, take away hours without proper notice

Viewing 1 - 3 of 18 Reviews

Glassdoor has 19 CoolHeads reviews submitted anonymously by CoolHeads employees. Read employee reviews and ratings on Glassdoor to decide if CoolHeads is right for you.