DON'T DO IT - Manager CoolHeads Employee Review

Coolheads has been an overall positive experience! The pay is competitive, the team is fun, and the clients are awesome! I love that we do appointments and walk-ins, so we can stay as busy as possible. Management is always accessible and willing to work with your needs. I've really enjoyed my time here.

Sundays are required to work if you are full time

chill vibes, nice atmosphere, decent pay, worked with my schedule

Terrible communication, all over the place. They get mad when you don't answer ASAP, but upper management takes 3 days to respond to your messages. They don't treat their employees right and are never on the same page. They reduce your hours for bogus reasons when you don't accept their offers for management and/or speak up for yourself, in order to avoid paying unemployment. They also keep around bad apples for far too long for the same reason: they try to push people to quit over-firing them. They also have unrealistic sales goals and barely market the brand. They promise great pay, but will deduct your pay if you're late by even one minute twice in a pay period, along with other pay deductions if you call out more than once in a quarter (even if you're sick or emergency, you only get one freebie before they dock your pay)