Reviews by job title

20 reviews
1.0
5 July 2023

Horrible management and work environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only good thing about working here is that you meet some hard-working, nice employees. Management and the whole work environment are nice for the first 1-2 months, but after that, they will use and backstab you. You'll start to see their true colors and how they run this business poorly that even many guests don't want to come back.

Cons

Management is rarely in the office; they don't respond right away or never. It's all about favoritism; the management and their family as employees have done many shady things while running this business hotel. It's a franchise hotel; the family will always do whatever they want, and if they don't like you, they're going to backstab you until you quit. I've seen many former employees come and go; even the newly hired employees never came back after the first day. Staff are underpay compare to some hotels.

1.0
18 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Nothing Nothing Nothing Nothing Nothing

Cons

You had to fight to get a raise and consistently bug them, they fill you with promises and string you along, you are never appreciated and you could work 50 hr weeks and told you didn’t work hard. Full of drama And nothing is done about it. Favoritism

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

3.0
5 June 2023

N/A

Recommend
CEO approval
Business outlook

Pros

Great customers, beautiful hotel, and guests

Cons

Staff, Underpaid, Unfairness, Favoritism, and Management need adjustments.

3.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

You get to have great co-workers and you get to communicate with all departments and learn how to work as a team. You get to guest from all around the world come for different events.

Cons

Favoritism and micromanagement from the new office manager.

1.0
31 May 2024

Work elsewhere

Recommend
CEO approval
Business outlook

Pros

Free downtown parking for some employees

Cons

Management are bosses not leaders, and the culture is one of favoritism and gossip. Not enough emphasis is placed on the guests and too much attention is focused on employee drama.

Viewing 1 - 3 of 20 Reviews

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