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Croydon Council

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Croydon Council Reviews

3.1

47% would recommend to a friend

(189 total reviews)
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Yvette Hopley

40% approve of CEO

39% positive business outlook

Croydon Council has an employee rating of 3.1 out of 5 stars, based on 189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Croydon Council employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

189 reviews
1.0
7 Dec 2016

Terrible middle management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice colleagues and flexible hours.

Cons

It was hard to progress.

1.0
20 Sept 2017

All in the "family"

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good wages, good ideas and concepts, change initiatives.

Cons

Extreme resistance to change. An absurdly high amount of staff that are either related to eachother or that are a personal acquaintance from before they were employees. Bullying and discrimination is a common place and there is a severe protectionist environment for particular managers and senior managers. Conflicts of interest abound as many employees have a personal interest in what they manage owning assets in Croydon or being relatives or acquaintances of someone that may be impacted by their actions or decisions. Communication is very bad, and everyone resists initiatives aimed at improving communication. Higher management will not communicate with frontline and middle managers hide the problems from higher management. Some teams have severe budgetary constraints, but others have budgetary allowances for anything, from attending functions to having their qualifications paid for by the employer.

3.0
25 Feb 2019

coverups and cahoots

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quite a privilege to work for the council of the largest London borough. The location of work was desirable and some of the individual junior management were good people. I love Croydon so it was a an interesting experience to work for the council and see what goes on at the centre of this local government.

Cons

Like another reviewer has stated, there are a surprisingly amount of employees who are related to one another and seem to get promoted through the ranks this way. I saw lots of examples of it in my own department when other capable members of staff were overlooked for relatives of senior managers who were not as experienced. There is a culture of covering up bullying and discrimination. Fake people galore who pretend to be kind then stab you in the back. HR are kind of awful and work from a generic textbook. Not many chances to progress - very much a ‘if your face fits’ culture or more one of nepotism.

Viewing 1 - 3 of 189 Reviews

Glassdoor has 231 Croydon Council reviews submitted anonymously by Croydon Council employees. Read employee reviews and ratings on Glassdoor to decide if Croydon Council is right for you.