Cup A Joe Reviews

2.6

23% would recommend to a friend

(32 total reviews)

50% positive business outlook

Cup A Joe has an employee rating of 2.6 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cup A Joe employee rating is 29% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

32 reviews
1.0
21 Feb 2017

MILITARISTIC

Recommend
CEO approval
Business outlook

Pros

You get to see cool people, smell like coffee, get paid hourly, flexible scheudle.

Cons

High turnover rate, the managers are mean and creepy, you only get paid minimum wage to start off, you're not allowed to talk to the customers? Everyone quits because it is such a physically demanding job, being paid so little, and treated so poorly.

2.0
18 Sept 2012
Recommend
CEO approval
Business outlook

Pros

You get to meet some interesting people, or you would if you were allowed to talk to them. You have a guaranteed 10 minute break if you work 5 hours or more, plus you get a free break drink (it's the only freebie you'll ever get out of those cheapskates). The product is great.

Cons

The pay is very low unless you've worked there forever. Employees are not allowed to talk to customers or each other, you can even be written up for anything more than a "Hi, how are you today?" Managers can be very hostile and tend to bully employees they don't like. You have very specific job duties while on shift, if you try to deviate from those duties or help your fellow employees with their duties you will get in trouble. They don't appreciate employees who want to go above and beyond or learn all the roles quickly--obedience is the most important quality to them. Employee turnover is very high because people get discouraged quickly by the hostile environment.

1.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

-good coffee -super easy to get hired -cool decor and ambiance

Cons

-violates labor laws (makes u work for free when calculating all tips which can take up to 30minutes) -predatory, as they only hire college students who don't have the confidence to stick up for themselves -demeaning and bullying managers -horrible pay -managers steal employee tips -not allowed to talk or you will be violently berated -someone was literally quitting while i was being interviewed

Viewing 1 - 3 of 32 Reviews

Glassdoor has 33 Cup A Joe reviews submitted anonymously by Cup A Joe employees. Read employee reviews and ratings on Glassdoor to decide if Cup A Joe is right for you.