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Decision Point Research

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Decision Point Research Reviews

3.0

51% would recommend to a friend

(15 total reviews)

31% positive business outlook

Decision Point Research has an employee rating of 3.0 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

15 reviews
4.0
29 May 2017
Recommend
CEO approval
Business outlook

Pros

- Mostly a day-time job with lots of work between the hours of 10am - 9pm with weekend shifts as well (Sats AND Sun) - You can pick and choose your own schedule as long as you work a minimum of 4 shifts a week (the flexibility at this place was great!) and a minimum of 5 hours a day (you can work longer, obviously, like 7.5 if you want and if there's more calls to make) - I was initially hired for the evening shift, but the evening shift got cut because of lack of projects so I ended up working during the day for the majority of the time - During the day, you make business-to-business calls and speak with professionals who are working to do surveys. -The workplace itself is not the nicest (tiny break room and no carpets on the floor with the bare minimum equipment) but it's at a very convenient location (right outside Finch station - super convenient to get there!) - Management here is actually quite nice/chill/great. They are strict if you don't do your job , but if you are actually doing it, you should have no problems. Co-workers were friendly as well. - Pay was $12/hr - Once in awhile , management would bring snacks like cookies or lollipops and leave them on the table for employees to eat! Just show up on time, dial your numbers, try to get as much survey as you can, and you should be fine.

Cons

- There's no room for advancement, but that's pretty typical of most market research places unless there is an opening because someone else left or if you've worked there for a long time or know management or something. - No benefits and insurance, but again, typical of most market research jobs

2.0
22 Mar 2017
Recommend
CEO approval
Business outlook

Pros

I engaged entirely with different clients, provided excellent customer service. Performed opinion-based studies and collect necessary information from leads and different/diverse demographics which are used to help improve businesses and service. Used MS Windows system and Excel to track my call records and create reports of my workflow and actively participated in team meetings/huddles and upgrade training to keep up with the demands of the industry and to maintain excellent customer satisfaction.

Cons

Not enough work hours to survive. The job is more passive and not engaging enough to both the agent and customers.

3.0
13 July 2023

Good Company

Recommend
CEO approval
Business outlook

Pros

Flexible work hours Pay Rate Good Friendly Management

Cons

Inconsistent hours May go days or weeks without an assignment

Viewing 1 - 3 of 15 Reviews

Glassdoor has 16 Decision Point Research reviews submitted anonymously by Decision Point Research employees. Read employee reviews and ratings on Glassdoor to decide if Decision Point Research is right for you.