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Disability Determination Services

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Disability Determination Services Reviews

2.4

26% would recommend to a friend

(25 total reviews)

43% positive business outlook

Disability Determination Services has an employee rating of 2.4 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

25 reviews
2.0
24 Dec 2022
Recommend
CEO approval
Business outlook

Pros

-Work stays at the office, You have ZERO obligations once you clock out. -The standard benefits packages (I worked in the state of Virginia) of health insurance, 401k, PTO, Sick Leave, Bereavement, Maternal (and I think paternal) leave, dental, FSA and HSA. -Flexible schedule

Cons

-If ANYTHING, read this line: for the amount of work expected of you, you could be working for a private organization for at least 40% more earnings, possbly even with less workload. -Training is extremely mediocre. You spend a month looking at Power Point presentations and then when it's time to do your first cases, you communicate entirely via email step by step. It can take hours for a single email response and thus you don't get a whole lot done if you are someone who is a hands-on learner. -Most people were friendly but this is far from a personable place to work when dealing with management. It's not really their fault as they are very busy people, but I think this job could have been much better if training had a revamp. -You are given a number of cases to complete each quarter during training, Failure to meet each quota during training results in a termination (but they give you the option to be terminated or resign in lieu of a termination). Again, it is not easy to meet this quota as the training techniques do not curtail to everyone's learning style. Even as they let me go, they acknowledged I wasn't a bad employee, but my skills were best fitted elsewhere in a more personable setting. -STRESSFUL. I tolerate pressure just fine, but I can see someone who is new to this line of production-based claims work feel distress. Dealing with disability applicants can be very daunting as many are extremely rude and disrespectful (don't take it personally, it might be a mental disability). It's also a heartbreaking things (what I hated most) to deny someone who you feel truly deserves disability benefits, but is denied on a technicality. Also consider that you have so many cases to go through that by the time you get to a particular case, someone already died before you could give a decision. Do acknowledge however that we have done things like compassionate allownces for the terminally ill or granted a sum to the next of kin of whomever passed away.

2.0
16 Nov 2021
Recommend
CEO approval
Business outlook

Pros

work independently/ work remotely/ private office/ co workers are helpful

Cons

Disorganized training for a very big job, scarcity of supervisory assistance due to remote work schedules, no assurance that there will be a supervisor available on any given day; unable. to reach supervisors by phone. when. they are supposed to be working. High expectation, production oriented for claims processing without the supervisory support to learn a job that takes. 2-4 years to learn, yet expectation. of production before there is time. to incorporate what you learn. high level of staff frustration, high turn over.....very low pay or appreciation for work produced. Lack of consistency in what direction each supervisor will point you.

1.0
1 Nov 2021

High turnover, very low moral, bullying

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent health, dental & vision benefits, generous annual, personal, sick time & paid holidays. Flexible & good work/life balance.

Cons

Severely lacking in personal accountability & responsibility. Very high turnover, rampant bullying & various forms of harassment on all levels. Incompetent disconnected leadership & supervisors. No support in job role, very poor training. Alot of family and friends employed (nepotism). Cliquish. Alot of staff are on antidepressants & anxiety medications. Very suppressive toxic dysfunctional work environment. Very political.

Viewing 1 - 3 of 25 Reviews

Glassdoor has 25 Disability Determination Services reviews submitted anonymously by Disability Determination Services employees. Read employee reviews and ratings on Glassdoor to decide if Disability Determination Services is right for you.