Question 1

Is Duke Energy a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Duke Energy have rated their employer with 3.6 out of 5 stars in 106 Glassdoor reviews. This is a lower than average score with the overall rating of Duke Energy employees being 3.9 out of 5 stars. Search open Customer Service Representative jobs at Duke Energy now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Duke Energy.

Question 2

Does Duke Energy pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Duke Energy with 3.6 out of 5 stars based on 106 anonymously submitted employee reviews. This is 5.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Duke Energy.

Question 3

How happy are Customer Service Representative professionals working at Duke Energy?

Accepted Answer

51% of Customer Service Representative employees at Duke Energy would recommend their employer to a friend. This rating has increased by 92% in the past 12 months. Customer Service Representative professionals have also rated Duke Energy with a 3.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.4 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Duke Energy?

Accepted Answer

Customer Service Representative (107), Project Manager (75), Engineer (46), Intern (43), Senior Engineer (34), Manager (24), Software Engineer (23), Director (21), Engineering Technologist (20), Customer Service Specialist (18), Business Analyst (16), Engineering Co-Op (15), Lead Engineer (14), Senior Software Engineer (14), GIS Technician (13)

Question 5

What are the pros of working at Duke Energy according to real employee reviews?

Accepted Answer

"Great benefits and had some over time" ((in 307 reviews)); "Good pay and the people at the sight where very friendly" ((in 251 reviews)); "Great people to work with!" ((in 151 reviews)); "Duke Energy has a good work life balance and is fairly stable." ((in 107 reviews)); "Culture and Values are great" ((in 75 reviews))

Question 6

What are the cons of working at Duke Energy according to real employee reviews?

Accepted Answer

"Taken advantage of over worked poor management" ((in 98 reviews)); "Upper management is completely out of touch with the day to day activities." ((in 37 reviews)); "Poor Leadership and Change Management" ((in 31 reviews)); "Managers have no clue and pass the buck down to subordinates" ((in 26 reviews)); "They provide very limited training and will give you opportunities without training and blame you if they fail." ((in 24 reviews))

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